Overview

Work History

Education

Skills

Timeline

NEHA THAKOR

Hughesdale,Victoria

Overview

1

1

years of professional experience

1

1

Cleaner : Spotless(Downer), Australia

1

1

Production worker (Warehouse)

Work History

Customer Service Representative

Assistance

01.2024 - 02.2026

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor of Science - Accounting

Kadi Sarva Vishwavidyalaya

India, Gandhinagar,Gujarat

04.2017

Skills

Product Knowledge
Call Management

Data Entry
Complaint Resolution

Timeline

Customer Service Representative

Assistance

01.2024 - 02.2026

Bachelor of Science - Accounting

Kadi Sarva Vishwavidyalaya