Neha Zahura
Melbourne,VIC
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Senior Equipment Operator
Pegatron
05.2022 - 10.2022
- Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses.
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
- Assisted with updating technical support best practices for use by team.
- Analyzed system requirements for newly installed applications to support maximum compatibility with ongoing operations.
- Supported time-sensitive project input milestones by keeping team on-task.
Senior Executive Officer
Synchrony
06.2021 - 11.2021
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Senior Associate Executive
Cognizant Technology Solutions, CTS
03.2016 - 10.2018
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
MBA - Accounting And Finance
Osmania University
Hyderabad, India04.2018
Skills
- Advanced Communication Skills
- Customer Satisfaction
- Team Goals
- Project Support
Timeline
Senior Equipment Operator
Pegatron
05.2022 - 10.2022
Senior Executive Officer
Synchrony
06.2021 - 11.2021
Senior Associate Executive
Cognizant Technology Solutions, CTS
03.2016 - 10.2018
MBA - Accounting And Finance
Osmania University
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