Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Awards
Publications
Timeline
Generic

Neha Bansal

Colebee,Australia

Summary

Accomplished Senior System Engineer at eHealth NSW with expertise in Terraform and Ansible, driving automation that reduced manual overhead significantly. Proven ability in cloud infrastructure management and team collaboration, delivering efficient solutions across AWS and Azure environments. Recognized for optimizing processes and enhancing operational efficiency in complex virtualization landscapes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior System Engineer

eHealth NSW
06.2019 - 06.2025
  • - Developed and automated tools for cloud and infrastructure tasks across AWS, Azure, and VMware environments.
  • - Created Flask-based UI interfaces to simplify backend automation processes for VM creation, reporting, and deployments.
  • - Designed and maintained Terraform, Ansible, and Packer workflows integrated with Azure DevOps and GitHub.
  • - Delivered production-ready automation pipelines reducing manual overhead for the entire team.

Subject Matter Expert

IBM
08.2016 - 04.2019
  • - Supported 130 hypervisors and 4000 VMs; oversaw transition to third-party support.
  • - Administered full VMware stack including vRA, vRO, vSAN, SRM, NSX; configured capacity planning and backup solutions.
  • - Managed DR failovers and implemented global backup and patching processes.

Senior Technical Support Specialist

IBM
03.2014 - 04.2019
  • - Led datacenter-wide virtualization efforts across multiple geographies.
  • - Performed change management, patching, and provisioning using VMware, PowerCLI, and vRealize.

Systems Analyst

HCL Technologies
02.2010 - 03.2014
  • - Managed infrastructure for 14 clients including VMware, Hyper-V, and Oracle VM stacks.
  • - Implemented distributed switching, disaster recovery, and capacity planning projects.

Education

Bachelor of Science - IT

Kuvempu University
Karnataka
01.2010

B.A. - English (Hons)

University of Delhi
01.2010

GNIIT - IT

NIIT
01.2008

Skills

  • Infrastructure as code tools: Terraform, Ansible, Packer, PowerCLI
  • Cloud platforms: AWS (EC2, S3, RDS, VPC), Azure, VMware vSphere, NSX, vRealize
  • Version control: GitHub, Azure DevOps
  • Scripting languages: PowerShell, Bash
  • Technical documentation
  • Team collaboration
  • Problem solving
  • Process optimization
  • Incident management
  • Scripting and automation
  • Virtualization technologies
  • Troubleshooting
  • Infrastructure management

Certification

  • - MCTS: Windows Server 2008 R2 (Desktop, Server Virtualization)
  • - VMware Certified Professional (VCP 5 & 4)
  • - ITIL v3 Foundation
  • - Microsoft Certified IT Professional (MCITP 2008)
  • - Microsoft .NET Framework Certified

Languages

English, Hindi

Awards

- Manager's Choice Award: Unite to Get It Done (x2), - Manager's Choice Award: Put the Client First (x2)

Publications

  • - How to do Microsoft clustering on VMs across the DataCenters
  • - Issue with Change of UUID in Linux VM with attached RDM
  • - Steps to be taken care while resetting root password on PSC

Timeline

Senior System Engineer

eHealth NSW
06.2019 - 06.2025

Subject Matter Expert

IBM
08.2016 - 04.2019

Senior Technical Support Specialist

IBM
03.2014 - 04.2019

Systems Analyst

HCL Technologies
02.2010 - 03.2014

Bachelor of Science - IT

Kuvempu University

B.A. - English (Hons)

University of Delhi

GNIIT - IT

NIIT

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Neha Bansal