Neharika Jaiswal
Rockbank,Melbourne
Summary
Detail-oriented and highly organized professional with an Accounting background and a strong foundation in administrative roles. My experience in Accounting equips me with the skills needed for receivables, accurate data entry, and thorough reconciliation. Specializing in Accounts Receivable, I am adept at managing invoices, processing payments, and maintaining accurate financial records. I am deeply committed to upholding accuracy, recognizing its vital role in financial integrity. With a customer-centric mindset, I understand the importance of effective communication in addressing client needs and concerns. I eagerly anticipate contributing my wellhoned abilities to your team, leveraging my expertise to ensure timely collections and providing a meaningful impact.
Overview
12
12
years of professional experience
Work History
Senior Patient Accounts Administrator (Accounts Receivables)
Cabrini Health
08.2023 - Current
- Managing Patient's payments utilising the Payway platform for processing transactions
- Receipting of Credit cards, Cheques and EFT Payments, Processing refunds of patient's
- Generating Invoices and reconciling them after payments are received
- Regular follow ups of outstanding debts by doing outbound calls and using Whispir and Credit Clear
- Providing exceptional customer service through inbound call management, resolving queries efficiently to ensure customer satisfaction.
Accounting Assistant
Sorensen Cleaning & Support services
07.2023 - 02.2024
- Reconcile customer accounts by comparing the balances shown in Xero with the actual balances based on payment received
- Investigate and resolve discrepancies between Xero records and bank statements to maintain accurate accounts and receivable balances
- Input invoice and payment data accurately in Xero, double checking customer details, invoice amounts and payment reference for precision
- Experience in handling Client interactions during the Accounts recievable reconciliation process.
Patient Accounts Administrator
Cabrini Health Palliative Care
05.2019 - 07.2022
- Private Practice billing for Inpatient's using eclipse software and Medicare billing for outpatients
- Entering invoices in JD Edwards software
- Conducting Health fund eligibility checks
- Following up Patient's debts via phone, email & Whispir
- PCOC data entry into epicenter
- Preadmissions and admission of patient's.
Customer Service Executive
Probe Group
01.2019 - 04.2019
- Answering calls, solving the customer's queries
- Managed 100+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction
- Performing the Data Entry tasks.
Food Service Assistant
Cabrini Health
12.2014 - 09.2017
- Incorporating OH&S practices
- Data entry
- Liaising with Nursing and Dietetics.
Associate Finance Analyst
Wells Fargo, India
03.2012 - 11.2013
- Loan documentation, closing and compliance of loans
- Reviewing loan packages, correcting errors to loan packages, obtaining missing information
- Approving, suspending or recommending the loan for nonpurchase.
Education
Bachelor of Commerce (Computers) -
Osmania University
01.2009
Master's in Professional Accounting -
Holmes College ( In Progress)
Skills
- Creativity
- Willingness to learn
- Multi-tasking
- Time management
- Problem solving
- XERO
- MICROSOFT OFFICE
- CANVA
- GOOGLE ANALYTICS
- HAMBS
- PRACSOFT
- JD EDWARDS
- CITRIX
- PAS
Certifications
- Search Marketing: Search Engine Optimisation (SEO), Open University
- Certified Digital Marketing Professional, Digital Marketing Institute
References
- Will be provided upon request.
Timeline
Senior Patient Accounts Administrator (Accounts Receivables)
Cabrini Health
08.2023 - Current
Accounting Assistant
Sorensen Cleaning & Support services
07.2023 - 02.2024
Patient Accounts Administrator
Cabrini Health Palliative Care
05.2019 - 07.2022
Customer Service Executive
Probe Group
01.2019 - 04.2019
Food Service Assistant
Cabrini Health
12.2014 - 09.2017
Associate Finance Analyst
Wells Fargo, India
03.2012 - 11.2013
Bachelor of Commerce (Computers) -
Osmania University
Master's in Professional Accounting -
Holmes College ( In Progress)
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