Summary
Overview
Work History
Education
Skills
Affiliations
Data Analysis and Visualization Project
Timeline
Generic

Neharika Shah

Clayton,Victoria

Summary

I'm a highly motivated team player aiming to learn and improve my skills in the world of bits and bytes. I'm looking for opportunities in any vertical of business analytics concerning problem-solving, data visualization, and insightful interpretations, with a shared experience of training for the industry too. With a result-oriented mindset, I look forward to working in an environment that encourages my ability to declutter complicated data into simpler patterns.

Overview

3
3
years of professional experience

Work History

Online Personal Shopper (Part Time)

Woolworths
Dandenong, Victoria
07.2022 - Current
  • Well Trained in working with a team to provide the best service to our customers and have an energetic environment at work.
  • Gained Exposure in customer relationship and handling.
  • Experienced in MS Office- Word, Excel, PowerPoint.
  • Handled 100+ customer interactions per day, giving detailed, personalised, friendly and polite service to ensure customer retentions

Crew Member(Part Time)

Hungry Jacks
Chadstone, Victoria
07.2021 - Current
  • Processed customer orders accurately, utilizing POS systems for smooth transactions
  • Provided friendly customer service, addressing inquiries promptly
  • Maintained cashier station and dining area cleanliness, adhering to health standards
  • Collaborated with kitchen staff for timely order preparation, minimizing wait times
  • Upheld Burger King's brand standards, including food safety guidelines
  • Demonstrated teamwork with colleagues to achieve common goals.

Order Managment Associate

PowerSchool
Bangalore, Karnataka
08.2023 - 12.2023
  • Reviewed and processed sales orders, invoices, and contracts in NetSuite.
  • Ensured accurate billing and revenue schedules, handled credit memos, refunds, and account adjustments.
  • Maintained departmental response time agreements ensuring data integrity in Salesforce and NetSuite.
  • Maintained high productivity and quality standards.
  • Monitored and reported individual metrics and drove process improvements for efficiency
  • Assisted with developing policies and procedures for improving overall efficiency within the Order Management department.

Marketing Analyst

TATA REFRACTORIES LIMITED(TRL)
Kolkata, West Bengal
07.2022 - 08.2022
  • Conducted market analysis and projections for the global and Indian refractories industry.
  • Analyzed raw material pricing trends using Excel and Tableau for cost management.
  • Identified and assessed potential business retail partners across multiple regions in India.
  • Collaborated with cross-functional teams to develop market expansion strategies.
  • Provided strategic recommendations to address key challenges and maintain market leadership.
  • Performed competitive SWOT analysis to inform strategic business decisions.

Education

Masters of Business Analytics -

Monash University
Clayton
12-2025

Bachelors of Business Administration (Business Analytics) -

Christ University
06-2023

Skills

  • R Programming
  • SQL
  • Database Administration
  • Tableau
  • Python
  • Version Control Systems: Git, GitHub
  • Abacus: Grandmasters

Affiliations

  • Research Paper on Factors Affecting Accounting Students’ Career Paths
  • Research Paper on Effect of strong organizational culture on business performance of SMEs
  • Industry review report - Conducted an in-depth industry review of Chemical Industries focusing on company profiles, founder backgrounds, and share performance to evaluate competitive positioning within the infrastructure sector.

Data Analysis and Visualization Project

  • Created a blog website exploring trends in summer-themed movies(https://ETC5523-2024.github.io/assignment-3-v2-creating-a-blog-neharika999/) as part of a university assignment, focusing on data analysis and visualization.
  • Developed an R package with an interactive Shiny app for movie analysis (https://etc5523-2024.github.io/assignment-4-packages-and-shiny-apps-neharika999/), enabling dynamic filtering and visualization of movie data.

Timeline

Order Managment Associate

PowerSchool
08.2023 - 12.2023

Marketing Analyst

TATA REFRACTORIES LIMITED(TRL)
07.2022 - 08.2022

Online Personal Shopper (Part Time)

Woolworths
07.2022 - Current

Crew Member(Part Time)

Hungry Jacks
07.2021 - Current

Masters of Business Analytics -

Monash University

Bachelors of Business Administration (Business Analytics) -

Christ University

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Neharika Shah