Neil Blyberg

Wholesale Sales:

• Travelled Australia wide to meet clients to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
• Set up temporary sales showrooms in key locations to maximise face to face time with multiple clients and minimise travel.
• Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
• Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
• Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons.
• Developed processes that streamlined ordering activities between customers and vendors.
• Developed promotional materials, such as brochures and catalogs, for marketing campaigns, including product photography.
• Processed requests and supply orders and pulled materials to successfully prepare orders.
• Implemented systems for tracking inventory levels across multiple locations to improve visibility into stock availability.
• Generated warehouse shipping documents, packing lists and invoices.
• Supervised activities of warehouse workers engaged in receiving, storing and shipping products.
• Implemented on-the-job training activities to cross-train employees on various tasks.
• Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
• Set pricing structures according to market analytics and emerging trends.

International Procurement:

• Attended international trade shows to identify fashion trends, created and maintained relationships with manufacturers/vendors, and built seasonal product ranges
• Attended manufacturing bases in Portugal, Italy, China, UK, and USA to tailor products to suit our local requirements
• Coordinated shipments between vendors, customers, warehouses, and retailers.
• Analyzed sales data to identify trends and develop strategies for increasing revenue.
• Negotiated contracts with suppliers for cost-effective purchases of materials and services.
• Created and maintained relationships with international distributors to negotiate cost savings through collaborative purchasing.
• Analyzed pricing structures in order to optimize cost savings opportunities.
• Collaborated with logistics companies to ensure efficient delivery of imported goods.

Administration:

• Organized workflows to improve efficiency and reduce operating costs.
• Supported staff through in-service training, providing mentorship and additional resources.
• Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
• Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
• Managed corporate digital marketing activities and handled e-newsletters, website and social media accounts.
• Implemented cost-saving strategies across all departments that resulted in significant savings over time.
• Reviewed incoming emails and responded accordingly within established timelines.
• Pitched in to help with office tasks during busy periods and staff absences.

Retail Management:

• Monitored employee performance and provided feedback to improve productivity.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
• Managed staffing schedules, interviewed potential employees, and provided training for new hires.