Neil Burger
Project Manager
FORDE,ACT
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Level 4 Project Manager and Master Scheduler
Department Of Defence, Army Headquarters–DBusICT
FORDE, ACT
12.2020 - 06.2023
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed functional aspects of the Army ERP Project into the integrated Defence ERP Program solution and achieved Tranche 1A ‘go-live’ in November 2023 for Finance and Force Planning and Preparedness.
- Utilised Legacy ERP systems in Land, Air and Marine domains to migrate data to Tranche 1B using SAP S/4 HANA applications, Force Planning and Preparedness, Enterprise Asset Management (EAM), Estate Management, Supply Chain Management (SCM), Procurement, Human Resources, Finance, Business Intelligence & Analytics (BI&A) to maintain accurate information regarding product availability, lead times, supply chain issues and operational data in land and aviation maintenance.
- The deliverables of above Tranche 1B and Tranche 2 'Case Management' due by end of June 2024.
- Tranche 3 including SAP HR and SAP SuccessFactors Talent suite have commenced and milestones and deliverable capabilities are due by the Final Operating Capability (FOC) in December 2027.
- Collaborated with operations, change management, supply chain planning, engineering, workforce management and human resource teams to improve planning metrics for on-time milestone delivery.
Level 4 Program Manager
Defence, AGSVA Vetting Transformation Gate 2
07.2020 - 12.2020
- Achieved departmental goals by developing and executing strategic plans and performance metrics for scheduled document doc drop dates for review by AGSVA and Chief Information Officer Group (CIOG) stakeholders, Business Transformation and Benefits Management in accordance with the Defence Business Enterprise Architecture Transformation (DBEAT) Program Governance Strategic Objectives team.
- Collaboratively set work priorities to support business objectives according to the work package planning and preparation requirements for the following core documents; Cabinet Submission and attachments, Business Case, Investment Committee (IC) Synopsis, Sponsor Paper, Joint Capability Needs Statement.
- Achieved the approval by Government on 4 December 2020 for the “Vetting Transformation Gate 2 Project” funding, three weeks before deadline.
- Statement of Work successfully completed on time for the Commonwealth and Industry.
- Collaborated with other departments to develop effective communication strategies across the organisation including CIOG, Capability Acquisition Sustainment Group (CASG), Contestability Branch and Industry as well as the External Vetting Services provided by ASIO, ACIC, and Home Affairs.
- Established program management standards and controls, specifically in benefits realisation strategy for approval of the Investment Committee and the benefits realisation plan for the strategic benefits, risks to benefits, outcomes, measures, and metrics achieved with various stakeholder category groups for the future handover and baselining of operational benefit measures to the selected Systems Integrator and Organisational Change Management Partner attributing to any change requests prior to the IOC.
- Developed the strategic development and approval of the project business case and defined success metrics with business sponsors and on time government approval.
Portfolio Capability Manager
Department Of Home Affairs
10.2016 - 07.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies to all levels using the collaboration centre.
- Reduced operational costs through comprehensive process improvement initiatives and resource management using an Enterprise Project Management System (EPMS) Project management system for Waterfall projects and Jira toolset for Agile projects.
- Enhanced customer satisfaction by resolving disputes and exceptions promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional auditability of high profile programs and projects in the Capability Investment Portfolio (CIP) meeting the reviews by the Department of Finance and the Digital Transformation Agency (DTA) especially across key projects:
- Managed the Home Affairs governance framework in the Australian Criminal Intelligence Commission (ACIC) National Criminal Intelligence System (NCIS) Program Initiation Stage of Tranche 1.
- Managed the “ABF – Stand Up – Resource Planning Capability” project providing rostering of required operational resources at airports and seaports in Australia into the “Traveller Sub-Program” with all their respective interdependent projects in Visa, Intelligence, Identity and Biometrics, and Technology Enabling Programs.
- Managed the New Traveller Program to enable audiences to understand the scope, time, and costs limits of the procurement activity. This was a particular requirement in his role with the Department of Home Affairs on the ‘IDEMIA Arrivals Critical Sustainment Project’ where he conducted scoping and risk workshops to ensure the knowledge transfer of the replacement of Kiosk were well understood by the team in the Canberra Laboratory for participation in the testing of the tender process, contract negotiation, compliance of change to the functionality by airport rollout.
- Facilitated deep dive sessions analysing cause-and-effect to determine the issues causing weaknesses and compiling weekly POAM reports (Plan of Action and Milestones) providing feedback by project ensured deliverables needing to be achieved are addressed as risks or issues correcting weaknesses or deficiencies associated with information systems.
- These POAM reports highlight Risk / Issue Rating, Dependencies, Milestones, Quality, Resources, Testing Supporting documents, Showcase iterative Lessons learned and Actual costs spent to achieve monthly budget of deliverables by deadline dates.
Senior ICT Project Manager
Department Of Human Services (Services Australia)
02.2016 - 08.2016
- Streamlined project processes by implementing agile methodologies, resulting in improved efficiency and timely delivery of the Centrelink 'Mobility Allowance' (MOB) and the Medicare 'Continence Aids Payment Scheme' (CAPS) projects per the PM Logbook in the National Disability Insurance Scheme (NDIS) migration program.
- The PM Logbook brings together a project's Risk Register, Issue Register, Decision Register, Lessons Learned Register, Financial Benefits Register and Non-Financial Benefits Register to form a dashboard from which to run the project.
- Managed cross-functional teams for successful completion of complex ICT MOB and CAPS transition projects within budget constraints resulting in a 65% saving to the NDIS migration program in first year.
- Increased customer satisfaction rates by consistently delivering high-quality solutions on time and within scope.
- Developed comprehensive project plans, effectively tracking progress to ensure timely completion of milestones.
- Solved process gaps and matched customers across DHS database systems from SAP S/4 HANA, verified them in the Siebel Customer Relationship Management (CRM) System, SAP CRM System and provided Web Service and repeatable EDX retry connectivity across the Medicare and Centrelink platforms and reported using multiple data environments, namely SAS and SAP BI/BO reporting.
- Achieved 95% bulk matching and linking between systems to ensure load balancing and stress testing was performed as part of integration testing between the Centrelink 'Mobility Allowance' and the Medicare 'Continence Aids Payment Scheme' projects per the expectation government has on the National Disability Insurance Scheme (NDIS) migration program of 50% accuracy in the first year.
ATLAS Project Manager (HCM)
Australian Federal Police (AFP)
12.2013 - 02.2016
- Streamlined project processes by implementing Agile methodologies, resulting in improved efficiency and timely delivery of the AFP “Fit for Purpose” Integrated Human Resource Management System program.
- Managed cross-functional teams for successful completion of complex Human Resource ICT projects within budget constraints with high-quality solutions on time and within scope.
- Developed comprehensive project plans, effectively tracking progress to ensure timely completion of milestones and deliverables across the four stages of the Atlas project.
- Led and guided the consulting team and business area representatives to develop over 120 "to be" AFP better practice HCMF business processes (process maps) in Phase 3 which were endorsed by the executive stakeholders.
- Managed Atlas Rostering - Stage 1 project in Phase 3 gathering of requirements to select and procure an integrated scheduling and rostering solution for the AFP and ACT Policing and achieved complex commercial and procurement artefacts to be approved by the AFP procurement and legal team. A vendor solution was selected by the business, namely Quintiq Rostering, but implementation was put on hold as the Australian Border Force (ABF) were evaluating Quintic at the same time. The Department of Finance decided that AFP rather get the lessons learnt from ABF and implement the solution as a separate program of work.
- systems running across 29 different non-linked human resource database systems working with SAP, Excel spreadsheets and multiple Access databases into SAP HR solution as part of Phase 3.
- Prepared 'SAP 2020 Roadmap' part of Atlas Phase 4 as a shared services implementation plan with all the commercial arrangements approved by the AFP Executive Committee.
- Managed the planned rollout of SAP HCM SuccessFactors (SF) solutions in the following sequence:
o Job Family Model & Skills and Qualifications Framework (JFM SQF Stage 1) - Current positions aligned to AFP job families, and Skills Framework for the Information Age (SFIA) for the ICT Team.
o JFM SQF Stage 2 – AFP job families linked to identified skills and qualifications, and Skills Framework for the Information Age (SFIA) for ICT Team.
o Position Management & Workforce Movements – Standardised processes.
o SuccessFactors Recruitment – Integrated solution with JFM SQF.
o JFM SQF Stage 3 – Safety, Health and Gateways.
o One AFP Health File Service Provider Interface – Medical records.
o Role-based Remuneration Core HR and Payroll enhancements.
o SuccessFactors Performance – Integrated solution with JFM SQF.
o SuccessFactors Onboarding – Integrated and standardised.
o SuccessFactors Compensation Management – Rewards and Recognition as SAP on premise solution.
o SuccessFactors Learning Management – Integrated solution with JFM SQF as SAP on premise solution.
o SuccessFactors Succession and Career Development - Integrated solution with JFM SQF as SAP on premise.
Education
Business Management Diploma, Major in Marketing - Executive Management Skills
University of Johannesburg
Johannesburg, South Africa11.1998
Bachelor of Accounting Science (Honours) - Accounting, Tax, Statistics
University of South Africa
Pretoria, South Africa04.1997
Skills
- Project Management
- Strategic Planning
- Schedule Management
- Emotional Intelligence
- Human Resource Management
- Cross-functional Collaboration
- Stakeholder Engagement
- Multi-Operations Management
- Enterprise Resource Planning
- Life Cycle Management
- Resource Management
- Agile and Waterfall Projects
Certification
- DFPS66-07 Defence & Security Organisational Flexibility Training - SAP Australia, 2022
- PRINCE2 Foundation, Tanner James/AXELOS, Canberra, 2016
- Licensed Member Project Management Institute (MPMI) – Sydney Chapter Member ID: 2640135, 2013
- Microsoft Project Advanced Master Scheduling (PMI-SP), PMI Sydney, 2013
- Certified PRINCE2 Practitioner, Lucid IT, Sydney, 2009
- Certified ITIL V3 (Foundation), Lucid IT, Sydney, 2009
- Certified Primavera Project Management P6, Primavera, 2007
- Project Management 'Accelerated SAP (ASAP)', SAP, 1998
- SAP Production Planning (PP), SAP, 1997
Timeline
Level 4 Project Manager and Master Scheduler
Department Of Defence, Army Headquarters–DBusICT
12.2020 - 06.2023
Level 4 Program Manager
Defence, AGSVA Vetting Transformation Gate 2
07.2020 - 12.2020
Portfolio Capability Manager
Department Of Home Affairs
10.2016 - 07.2020
Senior ICT Project Manager
Department Of Human Services (Services Australia)
02.2016 - 08.2016
ATLAS Project Manager (HCM)
Australian Federal Police (AFP)
12.2013 - 02.2016
Business Management Diploma, Major in Marketing - Executive Management Skills
University of Johannesburg
Bachelor of Accounting Science (Honours) - Accounting, Tax, Statistics
University of South Africa
- DFPS66-07 Defence & Security Organisational Flexibility Training - SAP Australia, 2022
- PRINCE2 Foundation, Tanner James/AXELOS, Canberra, 2016
- Licensed Member Project Management Institute (MPMI) – Sydney Chapter Member ID: 2640135, 2013
- Microsoft Project Advanced Master Scheduling (PMI-SP), PMI Sydney, 2013
- Certified PRINCE2 Practitioner, Lucid IT, Sydney, 2009
- Certified ITIL V3 (Foundation), Lucid IT, Sydney, 2009
- Certified Primavera Project Management P6, Primavera, 2007
- Project Management 'Accelerated SAP (ASAP)', SAP, 1998
- SAP Production Planning (PP), SAP, 1997
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