Neil Tom
Potts Point,NSW
Summary
Knowledgeable Perioperative and cosmetic Nurse in helping patients remain calm during procedural preparations. Dependable individual always willing to go extra mile. Offering collaboration, multitasking and dynamic communication skills. Patient-focused Perioperative and Cosmetic Nurse experienced in maintaining overall sterility of working field environment. Advocate for top-notch patient care and patient safety. Promoting exceptional pain management, customer care and relationship building skills. Passionate in continuous learnings especially in the cosmetic industry including injectables.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Perioperative Services Registered Nurse
St. Vincents Public Hospital
10.2022 - Current
- Highly experienced in Plastic Surgery, Cardiothoracic surgery, General Surgery, and Orthopaedic Surgery.
- Orthopaedic Trauma, Hip Replacement and Joint Surgery Specialist.
- Providing compassion, individualised care for each patient while in the operating room.
- Prepared, implemented and evaluated nursing care for patients through each step of surgical procedure.
- Evaluated patient's level of pain, implementing effective medications and pain management techniques.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Cosmetic Registered Nurse
Cosmos Clinic Day Surgery
06.2022 - 08.2022
- Nursing consultations, and post-operative care consultations
- Follow-up care consultations
- Expert in costumer service care
- Phlebotomy expert
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with predisposing conditions.
Cosmetic Nurse Assistant
Cosmos Clinic Day Surgery
10.2019 - 06.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Customer Care Concierge
ParkRoyal Darling Harbour Hotel
01.2016 - 05.2019
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Applied best practices in customer service, sales and employee management to exceed organizational goals.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Resolved guest inquiries punctually and politely for professional customer service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Carried and transported guest luggage for smooth check-in and check-out processes.
Registered Nurse
Alterado General Hospital Philippines
01.2014 - 11.2015
- Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.
- Evaluated patients to detect contraindications before anesthesia or scheduled surgery.
- Documented procedure plans, surgery notes and progress updates to facilitate communication among healthcare providers.
- Assisted families by answering questions, supplying general information and providing frequent updates on patient progress.
- Communicated medical information and discharge instructions to patients and families to reduce return visits.
Dialysis Registered Nurse
Lavie Dialysis Clinic
08.2014 - 11.2014
- Phlebotomist
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Education
Bachelor of Arts - Bachelors of Theology And Philosophy
Alphacrucis College
Sydney04.2019
Bachelor of Science - Bachelors of Science in Nursing
San Pedro College of Nursing
Philippines03.2013
Skills
- Expert in Phlebotomy
- Passionate in Symmetry
- Highly Skilled Surgical, Complex procedures
- Highly dextrous
- Highly experienced in customer service care
- Fast learner
- Excellent work ethics
- Drug administration
Certification
- AHPRA, NMW0002626488
- Advance life Support
- Acute and basic orthopaedic trauma certificate
- Privacy Act 1988 Certificate, HIPAA equivalent
- Work safety certificate
Referees
- Dr. Joseph Waelchli, General Practitioner and a Cosmetic Doctor. +61 420 967 377
- Christina Ann Hipolito, Postoperative RN Supervisor. +61 410 343 018
- Marice Angelique Balatero, RN- Anaesthetics and a Perioperative RN. +61 406 989 789
- Irwin Cacayorin, Perioperative RN. +63 961 8410 782
- Sharon Wright, Assistant Executive Housekeeper +61 414 638 961
Timeline
Perioperative Services Registered Nurse
St. Vincents Public Hospital
10.2022 - Current
Cosmetic Registered Nurse
Cosmos Clinic Day Surgery
06.2022 - 08.2022
Cosmetic Nurse Assistant
Cosmos Clinic Day Surgery
10.2019 - 06.2022
Customer Care Concierge
ParkRoyal Darling Harbour Hotel
01.2016 - 05.2019
Dialysis Registered Nurse
Lavie Dialysis Clinic
08.2014 - 11.2014
Registered Nurse
Alterado General Hospital Philippines
01.2014 - 11.2015
Bachelor of Arts - Bachelors of Theology And Philosophy
Alphacrucis College
Bachelor of Science - Bachelors of Science in Nursing
San Pedro College of Nursing
- AHPRA, NMW0002626488
- Advance life Support
- Acute and basic orthopaedic trauma certificate
- Privacy Act 1988 Certificate, HIPAA equivalent
- Work safety certificate
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