NEIL JOSEPH WHITE
Manager
Melbourne,VIC
Work Preference
Summary
Hardworking person professionally skilled, goal orientated employed as a Maintenance Manager, dedicated to continuous improvement and driving positive business impact acquired across 25 years of experience in related roles. Excellent problem solver and great leadership skills, committed to Work site safety and client satisfaction, highly motivated in training teams to reach performance goals and business objectives.
Overview
25
25
years of professional experience
13
13
Certification
Work History
Maintenance Manager
Corporate Cleaning Facilities (T/A) Neil White Horticulture
Melbourne , Victoria
01.2000 - 10.2025
- Managed day-to-day operations.
- Oversee horticulture maintenance.
- Ensure safety compliance.
- Lead, mentor and motivate teams.
- Supervise, Manage and train teams.
- Collaborate with clients and stakeholders.
- Manage budgets, invoices, meetings and schedules.
- Manage sites, logistics, deliveries, tradesmen & staff.
- Build and maintain positive working relationships.
- Planning, monitoring and reporting.
- Manage 26 parks and gardens over a one month cycle.
- Manage 100 clients over a two week cycle.
- Conducted staff training at all levels including team leaders, gardeners and the apprentices.
- wrote and improved SOP's to maintain consistency across all shifts and Work areas.
- Handle complex and urgent customer concerns calm me to maximise satisfaction and enhance loyalty.
- Managed operational roads, administrative needs and marketing.
- Promote business and strengthen revenue streams.
- Consulted with horticultural experts to assess operational strengths and weaknesses
- Responded to customer request via telephone and email and effectively answered questions and inquiries.
- Copied, logged and scanned supporting documentation and placed all information in clients files.
- If I would safety standards and established SOP when handling, mixing and storing hazardous chemicals.
- Managed daily services delivered across multiple client sites.
- Recruit, roster, and supervise cleaners and supervisors.
- Conduct site inspections and audits to maintain compliance and quality standards.
- Monitor budget for labour, consumables and equipment.
- and maintain strong relationships with clients, understanding their Cleaning expectations.
- Wrote and improved SOP's to maintain consistency across all shifts and work areas.
- Handled complex and urgent customer concerns calmly to maximise satisfaction and enhance loyalty.
- Managed operational records, administrative needs and marketing.
- Promote business and strengthened revenue streams.
- Consulted with horticulture experts to assess operational strengths and weaknesses.
- Responded to customer request via telephone and email and effectively answered questions and inquiries.
- Copied, logged and Scanned supporting documentation and placed all information in client files.
- Followed safety standards and established SOP's when handling, mixing and storing hazardous chemicals
Manager
Corporate Spring Cleaning
Melbourne , Victoria
01.1996 - 12.1999
- Manage daily services delivered across multiple client sites.
- Recruit, roster, and supervise cleaners and supervisors.
- Conduct site inspections and audits to maintain compliance and quality standards.
- Monitor budget for labour, consumables, and equipment.
- Develop and maintain strong relationships with our clients, understanding their cleaning expectations.
- Conduct regular site inspections to ensure highest quality of cleaning service.
- Meet client and companies KPI's.
- Respond to customers phone calls and emails.
- Follow companies SOP's when handling chemicals and equipment.
Education
On-line Learning
01-2025
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Greensborough NMIT
01.2001
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Brunswick High School
01.1980
Neil Street Primary School
01.1976
Skills
- Operations management
- Strategic planning
- Business planning
- Staff management
- Staff training
- Relationships building and management
- Business development
- Project presentation
- Project scheduling
- Customer service and assistance
Certification
- Cert 111 Horticulture & Science
- Cert 111 Skills and strategies for leadership
- Cert 111 Middle management
- Cert 111 Computer networking
- Cert 111 Digital forensics
- Cert 111 Pharmacy assistant
- Exam(CPhT) Pharmacy technician
- Exam(SYO-501) Comp TIA Security
- Garden design and maintenance
- Information technology and support
- Leadership and management styles
- Cyber security
- Pharmacy technician
Languages
English
Native or Bilingual
Accomplishments
- Supervised team of 2/10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Grew a customer base of repeat and referral customers by continually offering exceptional customer service.
- Created a watering schedule to prevent dead or wilting plants.
- Trained and developed staff to become team managers.
- Grew business by [50]% through strategic marketing and advertising efforts.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Cancer Council Of Australia
- Prostate Cancer Foundation
- Brain Cancer Foundation
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Interests
Gardening, Self Learning, Reading, Crosswords, Travelling
Gardening, Reading, Crosswords, Self Learning
I am very passionate about the garden Industry, having worked in it for 25 years. At home, I have a greenhouse with 200 assorted plants and a water fountain that creates a tranquil space for relaxation. I enjoy reading and educating myself to support my self-learning and mental well-being. I also make it a point to complete a crossword puzzle before starting my day.
Timeline
Maintenance Manager
Corporate Cleaning Facilities (T/A) Neil White Horticulture
01.2000 - 10.2025
Manager
Corporate Spring Cleaning
01.1996 - 12.1999
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Greensborough NMIT
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Brunswick High School
On-line Learning
Neil Street Primary School
Software
MS Excell
MS Word
MS PowerPoint
MS Office
Outlook
Chrome
Safari
Slack
Skype
Zoom Teams