Neil Martin Tyagi
Business Development Manager
Sydney
Summary
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents with ability to manage product-related budgets. Great influencing and communication strengths.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
New Car Sales Consultant
Toyota
Rockhampton
04.2023 - Current
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Outlined sales, warranty, and service procedures.
- Maintained compliance with all service, quality, and regulatory standards.
- Demonstrated vehicles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Business Development Manager
Rideshare29
Marrickville
04.2016 - 03.2022
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated, prepared and signed contracts with clients.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Worked with over existing 700 customers to increase revenue.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Devised effective marketing, sales and other promotional initiatives.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Consistently exceeded quotas through penetration of new accounts.
- Supported marketing teams, creating, deploying and optimizing campaigns for rideshare rental clients.
Business Development Manager
Electronics Distributorship
Sydney
04.2011 - 03.2016
- Determined business plan, mission statement and vision.
- Mapped income generating strategies to grow revenue.
- Researched local consumer electronics markets
- Sourced high demand products from 10 different manufacturers
- Secured suppliers from China
- Organized all import documentation
- Visited Shenzhen, Shanghai, Beijing and Ningbo on multiple occasions.
- Negotiated with over 50 wholesalers, retailers and distributors
- Set up distribution channels Australia wide
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Sales Representative
Australian Outdoor Living
Sydney
02.2010 - 04.2011
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Attended 10-15 clients' homes each day
- Successfully closing over 50% of leads
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Engaged with customers to effectively build rapport and lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Provided pricing information to customers regarding specific products.
Store Manager
Michael Hill Jewellers
Sydney
02.2007 - 01.2010
- Managed inventory control, cash control and store opening and closing procedures.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Achieved sales targets on regular basis, maintaining over 40% gross profit
- Rotated merchandise and displays to feature new products and promotions.
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Examined merchandise to verify correct pricing and attractive displays.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Technical Support Specialist
Telstra Bigpond
Sydney
09.2005 - 01.2007
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Resolved issues with systems, hardware and telephones quickly and accurately.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Submitted service tickets for equipment maintenance requests.
Store Manager
Hungry Jack's
Sydney
02.2002 - 08.2005
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Advanced Diploma in Marketing - Sales And Marketing Education
AAMC
Sydney, NSW 01.2002 - 11.2003
Skills
New Business Development
Marketing
Systems and software programs
Research
Forecasting ability
Product and service sales
Verbal and written communication
Sales expertise
Market understanding
Staff Management
Relationship building and rapport
Networking strength
Campaign development
Relationship building and management
Revenue Generation
Running, Gym, Tennis
I have traveled to Hong Kong, multiple cities in China to attend consumer electronics fairs and negotiating with suppliers. I have been an avid runner for over ten years. I discovered running as a means to relax the mind. I also enjoy tennis and going to the gym, various physical activates have been an important part of my life.
Timeline
New Car Sales Consultant
Toyota
04.2023 - Current
Business Development Manager
Rideshare29
04.2016 - 03.2022
Business Development Manager
Electronics Distributorship
04.2011 - 03.2016
Sales Representative
Australian Outdoor Living
02.2010 - 04.2011
Store Manager
Michael Hill Jewellers
02.2007 - 01.2010
Technical Support Specialist
Telstra Bigpond
09.2005 - 01.2007
Store Manager
Hungry Jack's
02.2002 - 08.2005
Advanced Diploma in Marketing - Sales And Marketing Education
AAMC
01.2002 - 11.2003