Versatile and customer-focused Managing Director with a strong foundation in business operations, client service, and retail support. Experienced in using Xero for financial management and Shopify for online store operations, product updates, and fulfilment. Known for building trusted client relationships and delivering seamless day-to-day support with professionalism and efficiency. Passionate about fashion, detail-oriented, and eager to bring a polished, service-driven approach to a dynamic retail environment.
Established and currently operate a boutique bookkeeping and consulting firm, providing tailored financial support to small and medium-sized businesses. Responsibilities include BAS preparation, payroll processing, account reconciliations, and business activity compliance using Xero. Maintain strong client relationships through clear communication, timely reporting, and ongoing advisory support. Oversee all aspects of business operations, from workflow management to strategic planning and client onboarding.
Provided end-to-end bookkeeping and administrative support to a broad client base across various industries. Duties included BAS and IAS preparation, payroll processing, superannuation, and financial reporting using Xero and MYOB. Maintained accurate financial records through regular bank and account reconciliations. Acted as the primary point of contact for clients, ensuring clear communication, timely lodgements, and a high standard of ongoing support. Built strong, long-term client relationships through a proactive and service-focused approach.
Advanced Diploma in Marketing