Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nejma Osman

Collingwood/victoria ,VIC

Summary

Motivated Bachelor's candidate at RMIT University, pursuing a degree in Human Resource Management with a supplementary minor in People and Change. Bringing a blend of academic knowledge and practical skills in HR, with a focus on office operations and administrative support. Committed to contributing to the efficiency and success of office environments through innovative solutions and collaborative teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor/ Manager Assistant

Woolworth Fitzroy
Fitzroy , Vic
04.2021 - Current
  • Established and enforced clear goals to keep employees working collaboratively.
  • Maintained positive working relationship with fellow staff and management.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Brunettie

Lygon Brunettie
Melbourne, Vic
01.2021 - 04.2021
  • Customer service, Organizing sporting goods in the appropriate section, Processing cash and card payments
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

NBN Field Technician Trainee

NBN company
Melbourne , Vic
02.2020 - 12.2020
  • Data entry, Assisting with labelling, certification and patching of server positions to network equipment
  • Provided technical support to customers via phone, email and in person.
  • Upgraded existing systems by installing new versions of operating systems or application software.
  • Tested newly installed systems prior to deployment in order to ensure functionality.

Retail Assistant

Vinnie’s, Maribyrnong (Volunteering)
Melbourne, Vic
11.2018 - 12.2019
  • Customer service, Organising Clothing Donations, Processing Cash and Card payment
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.

Education

Bachelor Of Business Major in Human Resource Management & Minor in People And Change Expected in 12/ -

RMIT University | Melbourne, VIC
Vic
12-2024

Skills

  • Self-motivated and dedicated with a positive attitude
  • Good communication skills, able to liaise effectively with people at all levels
  • Advanced technical skills in Microsoft word, Excel and PowerPoint
  • Trustworthy and responsible, keen to undertake higher duties
  • Proficient with Apple and Windows iOS

Certification

Completed a two-month leadership training program with Phoenix Youth Hub, Footscray. In this program I gained confidence in public speaking and leadership skills.

References

  • valentina , woolworths fitzroy manager , 0405536294

Timeline

Supervisor/ Manager Assistant

Woolworth Fitzroy
04.2021 - Current

Brunettie

Lygon Brunettie
01.2021 - 04.2021

NBN Field Technician Trainee

NBN company
02.2020 - 12.2020

Retail Assistant

Vinnie’s, Maribyrnong (Volunteering)
11.2018 - 12.2019

Bachelor Of Business Major in Human Resource Management & Minor in People And Change Expected in 12/ -

RMIT University | Melbourne, VIC

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Nejma Osman