Nekita Roberts

• Utilized exceptional writing, editing, and proofreading skills to produce engaging content.
• Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
• Interviewed individuals by phone, video chat and in-person to write news stories.
• Generated ideas for new content series or formats based on audience interests and market trends.

• I worked with complex administration systems to efficiently address and resolve inquiries and concerns for clients.
• In this role I was required to work under pressure to problem solve and communicate with both emergency service workers and the general public to resolve matters of urgency. The large volume and variety of customers were consistently met with a positive attitude and a focus on customer satisfaction.
• I addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• I maintained a high level of product knowledge and effectively assisted customers with accurate information and recommendations.

Working in a creative team to design and create canvas 4WD accessories

• Company Overview: Art School
• Teaching art and design

As an English language tutor I worked with both Primary, Secondary and Tertiary students to maximise a wide range of comprehension and communication skills.

• Developed strong relationships with students and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Enhanced classroom engagement through the use of innovative and traditional teaching methods.
• Created detailed lesson plans and maintained accurate records of student progress.

• Company Overview: fashion design boutique
• Fashion design boutique