Nelize Costa
Miami, QLD ,NSW
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Academy Brand
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Casual sale
Anthony Squires
01.2023 - Current
- General sales
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Sales manager
Toys revolution
02.2019 - 07.2023
- General sales
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
Cleaner
Little star cleaning
09.2018 - 01.2019
- General Cleaner
Kitchen assistant
Commonwealth games
04.2018 - 04.2018
- Assists cooks or chefs within a working kitchen
- Assistant in food preparation
Trainee at the reservation centre
TAP PORTUGAL
11.2015 - 11.2016
- Sales of tickets online and via phone
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
Sales assistant
Agaxtur Viagens
02.2014 - 01.2015
- Attended costumers, developed travel packages, operated the Galileo Software for flight tickets, booked hotels and guided tours
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
Certificate III - Painting and Decorating
English in Paradise (EIP)
03.2023
Certificate IV - Marketing and Communication
Gold Coast Learning Centre
03.2021
General English -
Browns English School
07.2018
Bachelor - Tourism
Anhembi Morumbi
12.2016
Skills
- English
- Strong work ethic
- Effective multitasking
- Team player
- Communication
Attention to detail
Availability
Full time
Certification
White Card
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Academy Brand
09.2023 - Current
Casual sale
Anthony Squires
01.2023 - Current
Sales manager
Toys revolution
02.2019 - 07.2023
Cleaner
Little star cleaning
09.2018 - 01.2019
Kitchen assistant
Commonwealth games
04.2018 - 04.2018
Trainee at the reservation centre
TAP PORTUGAL
11.2015 - 11.2016
Sales assistant
Agaxtur Viagens
02.2014 - 01.2015
Certificate IV - Marketing and Communication
Gold Coast Learning Centre
General English -
Browns English School
Bachelor - Tourism
Anhembi Morumbi
Certificate III - Painting and Decorating
English in Paradise (EIP)
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