Nellie Molony
Margaret River,WA
Summary
I am adaptable and professional with a background at Vasse Felix, showcasing expertise in hospitality service and compliance standards. I have excelled in team leadership and customer service, significantly enhancing guest experiences and operational efficiency. Proven ability to manage high-pressure situations and improve service delivery through effective staff training and quality control. I pride myself on my attention to detail and believe I am a perfect addition to any work team, I am thorough and energetic looking for a long term career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress/ Hostess
Vasse Felix
Margaret River, WA
11.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Utilised food health and safety measures to ensure that regulations are complied with.
- Assisted managers in training new staff with proper procedures.
- Delivered high quality service to customers and dealt discreetly with complaints.
Warehouse Worker
Vasse Felix
Margaret River, WA
02.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organised stockroom and taken stock takes.
- Lifting heavy items daily.
Commercial Cleaner
Anfi
Margaret River, WA
09.2017 - 03.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Trained up new team members.
- Conducted regular inspections of team’s work quality to identify areas needing improvement or retraining opportunities for staff members.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Diploma -
Margaret River Senior High School
Margaret River, WA12.2020
Skills
- Customer Service
- Attention To Detail
- Excellent communication
- Cleanliness
- Hospitality service expertise
- Compliance standards
- Team Player
- Conflict and Complaint Resolution
- Team Leadership
- Knowledge in food safe and handling
Attributes
High energy and physical stamina
Very professional
Focused on consistently improving
Adaptable and flexible
Very compliant and responsive
Reliable and responsible
Certification
Full Drivers Lisence C Class
Responsible Service of Alcohol Certificate
Additional Information
Ability to undergo drug and alcohol test
Ability to obtain national Police Check if required
Full Australian Working Rights
Languages
English
Native or Bilingual
German
Native or Bilingual
Spanish
Limited Working
Timeline
Waitress/ Hostess
Vasse Felix
11.2021 - Current
Warehouse Worker
Vasse Felix
02.2021 - Current
Commercial Cleaner
Anfi
09.2017 - 03.2021
Diploma -
Margaret River Senior High School