Nelly Harpur
Leopold
Summary
Dynamic Youth Support Worker with extensive experience at Berry Street, skilled in crisis intervention and group facilitation. Proven ability to develop individualized care plans and foster trusting relationships, enhancing residents' emotional well-being. Committed to promoting social skill development and advocating for youth in challenging environments.
Overview
2
2
years of professional experience
Work History
Youth Support And Advocacy Service (GRWU)
YSAS
Geelong
01.2023 - Current
- Company Overview: Youth Support & Advocacy Service (Geelong’s Residential Withdrawal unit for the Youth)
- Demonstrating understanding of working with young people with problematic alcohol and drug issues in a residential setting
- Been able to facilitate groups with young people, and willingness to participate in recreational and other activities with young people
- Demonstrating understanding of care planning and review
- Been able to engage and communicate with young people from a range of backgrounds (including cultural awareness) and age groups
- Been able to maintain a professional approach in all communications with internal and external service providers
- Been able to practice a range of interventions appropriate to the young people accessing residential services
- Youth Support & Advocacy Service (Geelong’s Residential Withdrawal unit for the Youth)
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Youth Support Worker
BERRY STREET
01.2023 - Current
- Provide Daily Care and Support: Ensure the physical and emotional well-being of residents by providing daily care, such as meal preparation, personal hygiene assistance, and maintaining a safe living environment
- Develop and Implement Care Plans: Collaborate with other professionals to develop and implement individualized care plans that address the unique needs and goals of each resident
- Build Positive Relationships: Establish and maintain positive, trusting relationships with residents to provide emotional support and encourage positive behavior
- Facilitate Educational and Recreational Activities: Organize and supervise educational, social, and recreational activities to promote skill development and social interaction
Education
Diploma - Community Services and Case Management
The Gordon
04.2025
Child, Youth and Family - CHCCS009: CHCMHS007, CHCRT009, CHCPRT010
Bradford Institute of Advanced
04.2025
Skillset - Alcohol and other Drugs
Hammond Institute
Skills
- Understanding substance use and substance abuse
- Understanding Crisis Intervention and Conflict Resolution
- Group facilitation
- Coping techniques
- Teamwork and collaboration
- Professionalism
- Behavioral intervention
- Therapeutic techniques
- Social skill development
- Support residents
- Human Development
- Mental health crisis response
- Conflict mediation
- Decision-making
- Safety monitoring
- Client advocacy
- Disability services knowledge
- Child development
- Activity implementation
- Group facilitation and cultural awareness
- Group facilitation
References
Available Upon Request
Languages
- English
- Norwegian
- Swahili
Timeline
Youth Support And Advocacy Service (GRWU)
YSAS
01.2023 - Current
Youth Support Worker
BERRY STREET
01.2023 - Current
Diploma - Community Services and Case Management
The Gordon
Child, Youth and Family - CHCCS009: CHCMHS007, CHCRT009, CHCPRT010
Bradford Institute of Advanced
Skillset - Alcohol and other Drugs
Hammond Institute
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