Nelly Uwase
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Victoria University
Melbourne, VIC
03.2024 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Helped organize and implement programs and projects to aid community and individuals.
- Entered data into computer systems, updating records and files with new information.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
Commercial Model
Real People Agency
Melbourne, VIC
10.2023 - Current
- Developed relationships with industry professionals such as photographers, makeup artists.
- Created portfolio images to showcase modeling skills for potential employers.
- Communicated professionally via email and telephone when corresponding with agents or casting directors.
- Maintained a professional attitude at all times while on set.
- Analyzed contracts thoroughly before signing in order to avoid any legal issues.
Volunteer
EQUIP INTERNATIONAL CHURCH
Manor Lakes, VIC
08.2023 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to members of organization.
- Greeted guests and offered assistance in finding specific things or information.
- Organized and maintained records of tithes and the number of members in attendance.
- Assisted with data entry projects to update organizational databases.
Customer Service Cashier
Family business
Werribee And Manor Lakes, VIC
11.2023 - 02.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected cash payments to complete transactions for customer orders.
- Maintained cleanliness of the checkout area by sweeping floors.
- Assisted customers with locating merchandise within the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Bachelor of Criminology -
Victoria University
Melbourne, VIC11-2025
Victorian Certificate of Education -
Wyndham Central College
Melbourne, VIC10-2022
English Language Certificate -
Western English Language School
Melbourne, VIC11-2019
Skills
- Collaborator who is able and willing to work under instruction
- Commitment to providing excellent customer service and performing beyond expectations to maximise consumer satisfaction
- Highly enthusiastic
- Well-developed written and verbal communication skills
- An aptitude for learning
- Able to remain alert and focused
- Time Management Abilities
- Strong understanding of customer service processes and principles
- Ability to work under pressure
- Proficient writing and verbal management
- Adaptable and Flexible
- Cooperative and Positive Attitude
- Attention to Detail
- Proficient in speaking English, Kinyarwanda
Hobbies and Interests
- Dancing
- Singing
- Cooking
References
Umayal Srikantha (Producer), Srikantha.Umayal@abc.net.au, +61488495032
Bea Nyansuhurwa: nyansuhurwab@gmail.com, +61421938303
Languages
English
Full Professional
Kinyarwanda
Native/ Bilingual
Swahili
Full Professional
Certification
- Victorian Certificate of Education.
- English Language School Certificate of Achievements.
Accomplishments
Takeover Melbourne Award.
Timeline
Volunteer
Victoria University
03.2024 - Current
Customer Service Cashier
Family business
11.2023 - 02.2024
Commercial Model
Real People Agency
10.2023 - Current
Volunteer
EQUIP INTERNATIONAL CHURCH
08.2023 - Current
Bachelor of Criminology -
Victoria University
Victorian Certificate of Education -
Wyndham Central College
English Language Certificate -
Western English Language School