Nelsa Katigbak
Perth,WA
Summary
Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills.
Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
Perth, WA
05.2023 - Current
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Managed inventory levels of stocks and supplies.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Assisting customers at all times.
- Responded to customer issues to provide immediate resolution and improve retention.
- Opened incoming supplies and stocked in correct locations.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Front Desk Receptionist
The Oldgrove Farmstead
Lipa City, PH
08.2022 - 02.2023
- Greeted customers, answered general questions and directed to appropriate locations.
- Responded to inquiries and room requests made online, by phone, and via email.
- Collated, bound and stored computer-generated reports.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted visitors warmly and directed them to correct personnel or office.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Diploma Ang Hospitality Management - Hospitality Management
Global College Australasia
Perth03-2025
Certificate 4 in Kitchen Management - Hospitality Management
Global College Australasia
Perth09-2024
Certificate 3 in Commercial Cookery - Hospitality Management
Global College Australasia
Perth03-2024
Bachelor of Science - Psychology
Lyceum of The Philippines University Batangas
Philippines07-2022
Skills
- Processing payments
- Answering customer questions
- Operating register
- Resolving complaints
- Resolving customer issues
- Organizing supplies
- Stocking shelves
- Accepting payments
- Product restocking
Languages
Tagalog
First Language
English
Proficient (C2)
C2
Timeline
Pharmacy Assistant
Chemist Warehouse
05.2023 - Current
Front Desk Receptionist
The Oldgrove Farmstead
08.2022 - 02.2023
Diploma Ang Hospitality Management - Hospitality Management
Global College Australasia
Certificate 4 in Kitchen Management - Hospitality Management
Global College Australasia
Certificate 3 in Commercial Cookery - Hospitality Management
Global College Australasia
Bachelor of Science - Psychology
Lyceum of The Philippines University Batangas