Summary
Overview
Work History
Education
Skills
Accomplishments
Referees
Timeline
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Nelson Hood

Summary

Talented, passionate, and dedicated to providing excellent customer service. A results-focused professional that leads by example looking to take the next career step.

Overview

6
6
years of professional experience

Work History

Marketing and Brand Coordinator

Pickerings Group Of Companies
06.2022 - Current
  • Recently managed marketing, communications, and brand for the company’s automotive dealerships and other retail businesses across Queensland and the Northern Territory in the absence of the Group Marketing Manager and second Marketing Coordinator.
  • Managed the marketing and media for automotive brands such as Kia, LDV, Ram, Mitsubishi, Ford, Ironman 4x4, and City Vehicle Services.
  • Managed budgets and spending for the brands I was responsible for.
  • Content creation, updating, and maintaining marketing and brand collateral.
  • Content creation and management of 23 social media channels.
  • Content creation for EDMs.
  • Content management and SEO for the group's websites and digital assets.
  • Prepare reports and provide insights to the Group Marketing Manager.
  • Event marketing and management:
  • - 1x brand launch
  • - 2x business launches
  • - 4x meet & greets
  • - 4x open days
  • - 2x golf days

Marketing Assistant

Pickerings Group Of Companies
04.2021 - 06.2022
  • Content creation, updating and maintaining marketing and brand collateral.
  • Content creation and management of 19 social media channels.
  • Content creation for EDMs.
  • Content management for the group's websites and digital assets.
  • Prepare reports and provide insights to the Group Marketing Manager.
  • Event Marketing.

Marketing Intern

Pickerings Group Of Companies
10.2020 - 04.2021
  • Assisted in content creation, updating and maintaining marketing and brand collateral.
  • Assisted in content creation for the groups social media channels.
  • Assisted in content creation for EDMs.
  • Assisted in the preparation of reports and providing insights to the Group Marketing Manager.

Customer Service Agent

Caltex/Ampol
03.2018 - 10.2020
  • Customer Service.
  • Lead promotional changeovers.
  • Maintain inventory controls of materials, items, and products.
  • Build good relationships with vendors and suppliers.
  • Liaise with other Caltex sites in Townsville.
  • Contributed to a safe and positive store environment.
  • Processed customer payments.
  • Ordered fuel and retail stocks.

Education

Bachelor of Business - Double Major in Marketing And HRM

James Cook University
Townsville, QLD
10.2021

Year 12 – Queensland Certificate of Education -

The Cathedral School of St Anne & St James
Townsville
11.2016

Skills

  • Strong verbal and written communication skills
  • Strong attention to detail
  • Ability to work autonomously and as part of a team
  • Proficient in Microsoft Office
  • Ability to multitask
  • Data analysis & analytics
  • Ability to problem solve
  • Excellent time management skills

Accomplishments

  • Letter of Commendation from Professor Stephen Boyle, PhD MBA BMus (hons) Dean, College of Business, Law and Governance.
  • First Aid and CPR – Paradise First Aid.
  • Construction White Card.

Referees

Jane Meredith

Government and Stakeholder Relations Advisor - Townsville Enterprise Limited

Mob: 0402 595 430

Email: jane.meredith@outlook.com.au


Mikayla Newman

Marketing and Communications Officer - Townsville City Council

Mob: 0458 820 561

Email: mikayla.newman2@townsville.qld.gov.au




Timeline

Marketing and Brand Coordinator

Pickerings Group Of Companies
06.2022 - Current

Marketing Assistant

Pickerings Group Of Companies
04.2021 - 06.2022

Marketing Intern

Pickerings Group Of Companies
10.2020 - 04.2021

Customer Service Agent

Caltex/Ampol
03.2018 - 10.2020

Bachelor of Business - Double Major in Marketing And HRM

James Cook University

Year 12 – Queensland Certificate of Education -

The Cathedral School of St Anne & St James

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Nelson Hood