Nelson McDonald
Gold Coast,QLD
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Reliable and personable, with strong aptitude for delivering tasks efficiently and maintaining high levels of organization. I am quick to learn which helps in managing multiple tasks simultaneously and ensuring timely completion. I also have a strong belief in communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coles Online, Click and Collet
Coles Supermarket
06.2025 - 10.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted customers with inquiries and resolved issues efficiently.
- Worked well in a team setting, providing support and guidance.
Casual Costume Runner
Sony Pictures
12.2024 - 03.2025
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Ran errands for various employees throughout company.
Office Assistant
Create Advice Group
11.2022 - 02.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Diploma of Acting - Acting For Screen And Media
New York Film Academy
Gold Coast, QLD01-2024
High School Diploma -
St Josephs Collage
Toowoomba, QLD11-2022
Skills
- Quick learner
- Problem-solving
- Time management
- Attention to detail
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Flexible and adaptable
- Active listening
- Critical thinking
- Data entry
- Retail store support
- Strong work ethic
Certification
- RSA certification Training - Finish in 2024
- RSG certification Training - Finish in 2025
- CPSP - Certified Professional Sales Person
- Blue Card - Finish in 2025
- Open Driver License - Since 2021
Awards
- Toowoomba Mayoral School Achievement award - 2016
- Merit for Academic Performance in Drama - 2021
- Merit for Academic Performance in Drama -2022
- Merit for Academic Performances in English - 2022
- Bronze Academic Achievement Award - 2022
Interests
- Graphic Design
- Music
- Participate in local theater productions, enhancing my public speaking and teamwork skills.
- Acting and Theater
- Creative Writing
- Video Gaming
- Gym Workouts
- Watching Movies and TV Shows
- Team Sports
- Learning new cooking techniques and expanding my culinary skills.
- Playing Sports (AFL,NRL and Golf )
Timeline
Coles Online, Click and Collet
Coles Supermarket
06.2025 - 10.2025
Casual Costume Runner
Sony Pictures
12.2024 - 03.2025
Office Assistant
Create Advice Group
11.2022 - 02.2023
High School Diploma -
St Josephs Collage
Diploma of Acting - Acting For Screen And Media
New York Film Academy