Nenad Vujic
Perth,WA
Summary
Detail-oriented and organized Mortgage Associate with almost 2 years of experience in home loan industry. Adept at generating and maintaining client and prospective client data to facilitate smooth and efficient operations. Focused customer service skills and strong understanding of mortgage lending processes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level Mortgage Broker position to help launch career while achieving company goals.
Overview
12
12
years of professional experience
Work History
Mortgage Sales Associate
Lendi
Sydney, NSW
08.2022 - Current
- Ensured compliance with all applicable federal, state and local laws governing mortgage lending practices.
- Developed relationships with potential borrowers to promote mortgage products.
- Advised clients about available options for financing real estate purchases based on their individual needs and circumstances.
- Maintained knowledge of current market trends, government regulations and industry standards related to mortgage lending.
- Analyzed borrower's financial information to determine eligibility for mortgages and other loan programs.
- Responded promptly and professionally to inquiries from customers regarding their existing loans or applications in progress.
- Prepared detailed presentations on a variety of mortgage-related topics for clients and prospects.
- Entered and updated complete and accurate client data into company database.
- Interviewed borrowers to collect loan application information.
- Checked applicant credit, personal references and employment histories.
- Answered questions and advised customers regarding loans and transactions.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
Factory Hand
A&A Plastic
Leda, WA
12.2017 - 08.2022
- Stored tools in correct areas to maintain safe and organized workstations
- Inspected and repaired products to meet project expectations
- Moved items between machines, conveyors and transport equipment to meet production needs
- Examined final products for conformance with quality and design standards
- Set up and tended equipment with machine operators to complete runs
- Organized project components according to workflow
- Sorted and packaged products to prepare for processing or shipment
- Troubleshot equipment problems to repair or report diagnostics
- Repaired and calibrated equipment and machinery to maintain functionality
- Recorded production details and accurately entered data into computerized systems
- Marked identifying information on parts and materials to prepare for shipping
- Entered production information in computer system.
Cleaner Supervisor
Sanyati
Leda, WA
04.2012 - 12.2017
- Collaborated with front desk to respond promptly to guest requests and promote positive experience
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs
- Sustained safety protocols to support proper and cost-effective equipment and material usage
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Sold various products by explaining unique features and educating customers on proper application or usage
- Planned and implemented activities, projects and programs to improve workplace relations
- Stored copies of completed returns and related documents according to company procedures and business regulations
- Interacted with customers via telephone and chat platform to resolve invoice discrepancies and promote payment receipts
- Assessed budgets and balance sheets.
Education
Certificate IV - Finance And Mortgage Broking
The National Finance Institute
Queensland01-2024
High School Diploma -
Lakeland
11.2014
Bachelor of Science -
Murdoch University
Skills
- Processing Knowledge
- Machine Maintenance
- Quality Assurance Controls
- Documentation Ability
- Equipment Operation
- Active Listening
- Critical Thinking
- Flexible Schedule
- Computer Skills
- Maintenance & Repair
- Relationship Building
- Conflict Resolution
- Good Work Ethic
- Team Building
- Friendly, Positive Attitude
- Data Management
- Customer Service
- Organizational Skills
- Reliable & Trustworthy
- Team Management
- Training & Development
- Problem Resolution
- Supervision & Leadership
- Loan Application Preparation
- File Management
- Regulatory Compliance
- Employment Verification
- Customer Account Review
- Personal Data Collection
- Closing Documentation
- Self Motivation
- Lending Software Systems
- Time Management Abilities
- Adaptability
- Problem-Solving
- Certified Mortgage Consultant
Affiliations
- Musician
Languages
Serbian
Native/ Bilingual
Timeline
Mortgage Sales Associate
Lendi
08.2022 - Current
Factory Hand
A&A Plastic
12.2017 - 08.2022
Cleaner Supervisor
Sanyati
04.2012 - 12.2017
Certificate IV - Finance And Mortgage Broking
The National Finance Institute
High School Diploma -
Lakeland
Bachelor of Science -
Murdoch University
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