NENCY PATEL
Ingle Farm,Australia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Crew Member
Guzman Y Gomez
08.2023 - Current
- Worked front counter, drive-thru and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Sales Associate
Airtel Store
10.2022 - 05.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Managed returns, exchanges, and refunds in accordance with store policy.
Customer Service Representative
Reliance Mall
10.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products
Education
M.D. - Information Technology
Kaplan Business School
Adelaide, SA02.2025
Advanced Diploma - Information Technology
Pureskill IT Training Academy
India04.2021
Skills
- Customer Service
- Strong Communication
- Microsoft Excel
- Multitasking Strengths
- Time Management
- Cash Handling Accuracy
- Merchandise Receiving and Handling
- Data Collection
Reference
Upon Request
Timeline
Crew Member
Guzman Y Gomez
08.2023 - Current
Sales Associate
Airtel Store
10.2022 - 05.2023
Customer Service Representative
Reliance Mall
10.2021 - 09.2022
M.D. - Information Technology
Kaplan Business School
Advanced Diploma - Information Technology
Pureskill IT Training Academy
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