Nenel Mamo
Fairfield,NSW
Summary
Proven leader in high-pressure environments, adept at staff training and enhancing customer satisfaction, notably at Top Shawarma Smithfield. Excelled in team coordination and hospitality, significantly improving service efficiency. Skilled in customer service and traffic control, demonstrating exceptional communication and safety management.
Overview
2
2
years of professional experience
Work History
Restaurant Supervisor
Top Shawarma Smithfield
Sydney, NSW
05.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Traffic Controller
DnD Traffic Control
Sydney, NSW
04.2023 - 05.2024
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Education
Bachelor Of Health Science - Health Sciences
Western Sydney University
Sydney, NSWSkills
- Customer service
- Team coordination
- Hospitality
- Staff training
- Visual observation
- Ground control coordination
- Cleanliness and hygiene
- Adaptability and resilience
- Collaboration and teamwork
- Cleaning and organization
- Attention to detail
- Leadership and decision making
- Quality control
References
Charbel Markes-Top Shawarma Manager
0424335321
Vincent Chiba-Traffic Control co-worker
0426 901 350
Gabi M- Top Shawarma co-worker
0450458398
Languages
Arabic
Native or Bilingual
Timeline
Restaurant Supervisor
Top Shawarma Smithfield
05.2024 - Current
Traffic Controller
DnD Traffic Control
04.2023 - 05.2024
Bachelor Of Health Science - Health Sciences
Western Sydney University