Neré Horn
Talent Acquisition
Lindfield ,NSW
Summary
Talent acquisition coordinator with a background in customer service. Proven record of excellence in
both fields, the ability to multi-task and manage time effectively. Highly skilled communicator,
motivational leaderships skills with a high focus on building professional relationships and stakeholder
management, with a passion for gaining positive outcomes.
Overview
3
3
years of professional experience
Work History
Talent Acquisition Coordinator
JAX Tyres & Auto
Crows Nest, NSW
10.2023 - Current
- 180 and 360 recruitment
- Liaison with internal stakeholders and franchisees
- Ensuring position descriptions are updated
- Drafting job advertisement and placing them on job boards
- Sourcing Talent
- Building and managing Talent Pools
- Screening and shortlisting candidates
- Coordinate interviews (includes proposing key behavioral and situational interview questions)
- Preparing offers
- Assisting with onboarding and liaising with payroll
Customer Service Officer/Retention/Training/SME
Petsure
Chatswood , NSW
04.2021 - 10.2023
- Communicate with our customers to provide relevant information regarding policy and entitlements
- Take ownership of customer queries
- Providing positive outcomes for agitated customers
- Retaining customers when requests for cancellation comes through.
- Achieving daily, weekly and monthly KPI’s
- Compliance to insurance Industry specific regulations
- Feedback to management on performance of new trainees
Talent Acquisition Coordinator (Contract)
Petsure
Chatswood , NSW
11.2022 - 03.2023
- Liaison with internal hiring manager
- Ensuring position descriptions are updated
- Drafting job advertisement and placing them on job boards
- Sourcing Talent
- Building and managing Talent Pools
- Screening and shortlisting candidates
- Coordinate interviews (includes proposing key behavioral and situational interview questions)
- Preparing offers
- Assisting with onboarding and liaising with payroll
Education
CERT IV in Human Resource - Human Resources
TAFE
Online 05.2024 - Current
Skills
- Collaboration
- Customer service
- Communication skills
- Pro-active problem solving skills
- Critical thinking
- Software exp
- ELMO (HR and applicant tracking)
- Microsoft Office suit
- PCP (Customer service)
- CRM
- UPM
- LinkedIn Recruiter
- Talent Management
- Candidate Pipeline Management
- Pre-Screening and Qualifying
- Onboarding Support
- Cold Calling
- Application Screening
- Screening Processes
- HR Support
- Recruitment
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveFlexible work hoursTeam Building / Company RetreatsPaid time offWork from home optionTimeline
CERT IV in Human Resource - Human Resources
TAFE
05.2024 - Current
Talent Acquisition Coordinator
JAX Tyres & Auto
10.2023 - Current
Talent Acquisition Coordinator (Contract)
Petsure
11.2022 - 03.2023
Customer Service Officer/Retention/Training/SME
Petsure
04.2021 - 10.2023
Similar Profiles
Jules MillarJules Millar
Apprentice Light Vehicle Technician at Jax Tyres & AutoApprentice Light Vehicle Technician at Jax Tyres & Auto
SAMUAL ROWLANDSAMUAL ROWLAND
Mechanic at JAX Tyres & AutoMechanic at JAX Tyres & Auto
Mohsin FarooqueMohsin Farooque
Motor Mechanic at JAX Tyres & AutoMotor Mechanic at JAX Tyres & Auto
Syed AliSyed Ali
Store Manager at JAX TYRES & AUTOStore Manager at JAX TYRES & AUTO
Emma BurkeEmma Burke
Bar Supervisor at Greenwood HotelBar Supervisor at Greenwood Hotel