Nerae Peters
Point Cook,NSW
Summary
I have been working in retail most of my life and have come to love the Bonds store I work with, it's been the best environment, training, team bonding and has amazing management and because I love the brand so much would love to continue working with Hanes specifically Bonds, besides what a waste of knowledge if I don't! I started keyholding very shortly after working at Bonds and was able to work full days by myself shortly after. I've enjoyed learning about the products and the store! I also helped cover while my manager was on holidays doing things like the armaguard collections. I am reliable and don't ring up sick much.
Overview
2026
2026
years of professional experience
Work History
Waitress
Asian Pearl
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Paper Deliverer
Bega Paper
- Assembled and bagged newspapers prior to delivery
- Enhanced customer satisfaction by consistently delivering newspapers on time and in excellent condition.
- Reduced paper waste by recycling undelivered or returned newspapers responsibly.
Retail Worker
Big W
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Ran the fill team (hard goods) while management was away
- Worked in a lot of areas, back dock, home ent, fill, front end ect
Retail Worker
Hanesbrands
2024.04 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations
Education
Yr 12 -
Sapphire Coast Anglican College
Bega, NSW2012
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Service prioritization
Timeline
Retail Worker
Hanesbrands
2024.04 - Current
Waitress
Asian Pearl
Paper Deliverer
Bega Paper
Retail Worker
Big W
Yr 12 -
Sapphire Coast Anglican College