Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nerida Maher

Adelong,NSW

Summary

I’m a local person born and bred in the Adelong community, with an upbring on the family property. With my husband of 23 years, we have raised 3 Children in the Adelong Community. I have always had a passion for the agricultural industry with a Family that have all come from an agricultural background. I have a very good knowledge of the Adelong district and the local farmers.

I’m a Dynamic and customer-focused professional with extensive experience at Adelong Pharmacy, excelling in customer service and active listening. Proven ability to enhance operational efficiency through effective stock management and staff training. Committed to delivering exceptional patient care while maintaining confidentiality and professionalism in all interactions.

Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.

Overview

19
19
years of professional experience

Work History

Service Station Attendant

Viva Energy
05.2025 - Current
  • Handled cash transactions accurately, maintaining trust between the business and its clientele.
  • Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
  • Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
  • Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
  • Adhered to safety regulations while working at the fuel pumps, reducing risk of accidents or injuries.
  • Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.

Pharmacy Assistant

Adelong Pharmacy
11.2013 - 05.2025
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Updated computer system with current customer, payment and inventory information.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.

Bar Supervisor

Adelong Services and Citizens Club
01.2023 - Current
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.

Mail Delivery Driver

Hughes Adelong
01.2008 - 11.2013
  • Enhanced mail delivery efficiency by accurately sorting and organizing parcels.
  • Adhered strictly to company policies concerning vehicle operation rules such as proper parking procedures and obeying all traffic laws.
  • Maintained excellent customer service with timely deliveries and professional communication.
  • Demonstrated flexibility in adjusting to unexpected changes in daily schedules, maintaining a high level of performance regardless of unforeseen circumstances.

Assistant Manager, Customer Service

KFC Gundagai
03.2006 - 01.2008
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.

Education

Responsible Service of Alcohol -

Riverina Community Collage
Wagga Wagga, NSW

Responsible Gambling Services -

Riverina Community College
Wagga Wagga, NSW

High School Diploma -

Tumut High School
Tumut, NSW
11-1997

Skills

  • Customer service
  • Active listening
  • Data entry
  • Payment processing
  • Paperwork processing
  • Order processing
  • Store maintenance
  • Staff education and training
  • Stock management

Timeline

Service Station Attendant

Viva Energy
05.2025 - Current

Bar Supervisor

Adelong Services and Citizens Club
01.2023 - Current

Pharmacy Assistant

Adelong Pharmacy
11.2013 - 05.2025

Mail Delivery Driver

Hughes Adelong
01.2008 - 11.2013

Assistant Manager, Customer Service

KFC Gundagai
03.2006 - 01.2008

Responsible Service of Alcohol -

Riverina Community Collage

Responsible Gambling Services -

Riverina Community College

High School Diploma -

Tumut High School
Nerida Maher