Nerie Ingram
Eaglehawk,VIC
Summary
>Skilled cleaning team member bringing years of experience in institutional environments.
>Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. >Consistently manages numerous office/nursing homes building floors independently with very minimal to no supervision and relative ease.
>Effective at working independently to manage cleaning needs in all building areas.
>Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
8
8
years of professional experience
Work History
Cleaner
Bayton Group
St Laurence Court Eaglehawk Benetas
10.2019 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Working alongside other cleaners to complete jobs in corporate office buildings.
Laundry Aide
Bayton Group
Benetas
10.2022 - 01.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Carried out day-day-day duties accurately and efficiently.
- Operated smaller washers and dryers to process specialty items or special requests for residents/guests.
- Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
Radio Base Operator/Internal Roving
Amkor Technology Philipinnes
Manila Philippines
05.2014 - 05.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote secured and safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Receptionist
Amkor Technology Philippines
Ayala Avenue Makati Philippines
03.2014 - 05.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Received and routed business correspondence to correct departments and staff members.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained building security by monitoring logbook and issuing visitor badges.
Education
Accounting Technology And Bookkeeping
Regina Mondi College
Irig City Bicol, Philippines10.2010
Skills
- Customer Service Skills: Efficiently assist customers and colleagues alike
- Interpersonal Skills: Able to relate to people and adapt to situations with ease, teamplayer
- Admin Skills: Attentive to details, Basic Microsoft knowledge, handling telephone/email inquiries and operating machine tasks
- Work Skills: Buffing and Waxing, Interior and Exterior Cleaning, Closet Detailing, Supply Inventory Check
CHARACTER REFERENCE
Don Karlo
Physiotherapist, St. Lawrence Court
0449009088
Leanne Bullock
Registered Nurse, Benetas
0400141503
Mary Jean Stephen
Environmental Service Assistant, St John of God Bendigo
0407852634
Accomplishments
- Professional: Successfully achieved an accreditation certificate at work through extensive internal performance. Chosen as team representative to train new colleagues
- Personal: Successfully passed my driving test and improved handling car responsibility
Timeline
Laundry Aide
Bayton Group
10.2022 - 01.2023
Cleaner
Bayton Group
10.2019 - Current
Radio Base Operator/Internal Roving
Amkor Technology Philipinnes
05.2014 - 05.2018
Receptionist
Amkor Technology Philippines
03.2014 - 05.2014
Accounting Technology And Bookkeeping
Regina Mondi College