Nerine Perelaer

• Manage a team of 9 people with an annual budget of $1.3M
• Coordinate daily administrative and operational processes in a fast-paced, customer-focused environment, ensuring activities align with company policies, procedures and compliance requirements.
• Maintain accurate operational records, reports and documentation and provide regular performance information to senior management.
• Review business information and reports to identify discrepancies, trends and operational issues, taking appropriate action or escalating matters where required.
• Manage competing priorities across staffing, payroll administration, customer service, operational requirements, compliance and reporting deadlines.
• Handle sensitive employee and payroll information with discretion and maintain appropriate confidentiality.
• Implement company policies and procedures and conduct regular compliance and operational checks to ensure required standards are maintained.
• Communicate with regional and senior stakeholders, providing accurate information, addressing issues and following through on agreed actions.
• Support continuous improvement by identifying operational gaps and implementing practical process improvements.

Managed a team of 6 with an annual budget of $550 million

• Managed departmental administration, ensuring accurate staffing records, compliance with documentation and reporting requirements.
• Prepared weekly reports and analyzed business information to identify trends and discrepancies, driving opportunities for improvement.
• Coordinated implementation of campaigns and operational processes in accordance with head office requirements.
• Coordinated implementation of campaigns and operational processes, aligning with head office requirements to enhance operational effectiveness.
• Maintained accurate records relating to departmental performance, waste and operational activities.

Managed a team of 9 with an annual budget of $700 000

• Coordinated rostering, payroll administration, compliance documentation, and operational reporting to ensure efficiency in high-volume environment.
• Prepared teams for audits by reviewing records, identifying gaps and ensuring required processes and documentation were completed.
• Managed rostering, payroll administration, compliance documentation and operational reporting within a high-volume environment.
• Trained team members and communicated policies and procedures to enhance understanding and adherence.
• Balanced operational requirements and compliance deadlines while delivering high service standards in busy customer environment.

• Administered budget, reported KPIs, scheduled team shifts, and documented operational procedures.
• Monitored compliance and reviewed operational data to uphold business standards.
• Resolved operational issues while maintaining accurate records and reports.

• Managed the Agricultural Marketing budget of ZAR 3.5M
• Coordinated marketing projects, stakeholder communication, documentation, and executive reporting to ensure alignment across multiple initiatives.
• Prepared presentations, campaign documentation, reports and post-implementation reviews with a strong focus on accuracy and deadlines.
• Coordinated competing project requirements and maintained communication with senior stakeholders throughout delivery.
• Supported managers in aligning project activities with organisational priorities and processes to enhance overall effectiveness.