Overview
Work History
Education
Skills
Timeline
Generic

Nerissa Agarin

Helensburgh,NSW

Overview

14
14
years of professional experience

Work History

Senior Business Analyst

Westpac Group
02.2021 - Current
  • Partners with stakeholders on the design, testing and implementation, and evaluation of business process changes to improve business outcomes
  • Owns report development and modification for report or dashboard considered of moderate complexity
  • Develops, modifies, and distributes standard and adhoc reports and dashboards to better understand the overall business unit
  • Tracks, analyses and reports on the Cash Withdrawal and deposit across all Westpac brand for executive reporting
  • Manages ATM Reporting to RBA
  • Build and report a MVP Reports for executive reporting
  • Create streamline process for the manual reports to be automated
  • Analyses bank branch information to identify trends, pattern, gaps and insights using descriptive analytics
  • May use data visualising tools to further business insights
  • Conducts analysis based on the previous and current financial data to quantify the competitive performance of business segments.

Business Analyst

News Corp Australia
01.2019 - Current
  • Collating, analysing, and commentating on data from multiple platforms to provide business with insights and real time snapshot activities
  • Assist in coordinating and maintaining reporting to ensure reports meet national standards
  • Work with a range of sales stakeholder to develop and distribute value add reporting to help deliver on business goals and objectives
  • Modelling the target setting workbooks for the stakeholders
  • Work with the GM’s and MDs on the timelines/guidance of the target settings
  • Providing full budget, target, and revenue analysis to the business
  • Providing support to the team to maintain common goals
  • Investigating and approving the disputes for payment calculations
  • Creating an end-to-end process map for the team and understand/identify the pain points of the process.

Sales Data Coordinator

Menulog Group
08.2018 - 11.2018
  • Weekly reporting on multiple work streams to relevant stakeholders
  • Effectively and efficiently organise lead pipelines to enable Sales teams in Australia and New Zealand to maximise their output
  • Providing a range of routine administrative activities to contribute to the efficient and effective operation of the sales team
  • Assisting with the planning and execution of quarterly interstate sales blitz’s
  • Coordinate with other departments on rollout of cross-functional projects involving the Sales department
  • Collate and present various reports to track team activity on an ad hoc basis
  • Continually innovating and improving processes to support a high performing sale team
  • Get involved in Ad Hoc projects and initiatives as required
  • Act as a conduit between Sales, Operations, Marketing and Finance, providing process efficiency feedback, breaking down walls and solving problems.

Data Analyst | Administration Officer

CBRE Global Workplace Solution
09.2015 - 08.2018
  • Carry out analysis of the given data and keeping the objectives of the analysis
  • Managing and monitoring the workloads of the team
  • Administering and Updating Standard Chartered Bank WebCoRE system, manage bi- weekly updates from HR data on leavers / Joiners including seeking & obtaining updates from business coordinator by phone & emails, escalation to WE Team / Floor walkers to physically check on the ground
  • Aligning with local delivery teams to maintain updates caused by moves & changes
  • Gathering data necessary to accomplish analysis from a number of sources, accumulate it together in prearranged format and enter the data in several data analysis software systems called WebCoRE
  • Preparing and reporting the Monthly Governance Report
  • Shared Email/Inbox Management
  • Part of PMO Team (Project Management Office) that implementing various projects
  • Doing the Monthly Financial Report for Standard Chartered Bank In-country contacts
  • Making sure that all request has been acknowledged and delivered
  • Managing the Monthly Key Performance Indicator (KPI) report
  • Conduct Extracting, Analysing, and reporting the Monthly Intelligence Reports from Tableau for the In-Country Contacts
  • Coordinating and conducting training to 81 properties across Sparta 1
  • (ASEAN, Greater China, NE ASIA, South Asia) In-country contacts.

Data Analyst | Admin

Johnson Controls
03.2015 - 09.2015
  • Answering client questions/concerns providing data to back up recommendations
  • Tracking and monitoring all related moves and occupancy planning and inventory of furniture and workstations
  • Shared Email/Inbox Management
  • Reviewing CAD drawings for reference
  • Supporting space planning team/Ensuring update occupant information
  • Tracking of all the requests
  • Assisted the association in performing data required to assess the given data.

Customer SAP Analyst, Ambassador

The Coca - Cola Far East Limited
09.2012 - 03.2015
  • Analysing data on daily basis coordinating with general managers
  • Gather data required to conduct analysis from several sources, compile it together in prescribed format and enter the data in several data analysis software
  • Compare data with source documents, or re-enter data in verification format to detect errors using Microsoft Excel
  • Creates and maintain data in SAP according to approved requests, meeting business expectations for the service/ Analysing data in SAP
  • Ability to build relationship with the Customers and Stakeholder.

Administrative Assistant

SK Natraj Corporation
04.2010 - 02.2012
  • Providing clerical and secretarial support to centre staff and management
  • Responsible for processing maintenance requests for manager and support staff
  • Internal collaboration with stakeholder
  • Taking memos and maintaining files
  • Opening, sorting, and distributing emails
  • Setting meeting agendas for the owner, reviewing reports
  • Researching and booking travel arrangement for the team
  • Strong administration skills with willingness to learn and comply to strict standards
  • Organizing, registering, and publicizing staff for workshops and staff development
  • Planning of events and meetings including invitee management, catering and room bookings
  • Producing Meeting minutes.

Education

Bachelor of Science in Telecommunication -

University of Makati
Makati, Philippines
05.2009

Skills

  • Data Analysis
  • Operations Analysis
  • Business Process Mapping
  • Forecasting and planning
  • Process Development
  • Business Administration
  • Business process improvement
  • Stakeholder Management
  • Process Mapping
  • KPI Tracking
  • Strategic Planning
  • Presentations and Decks
  • Data Analysis Expertise
  • Process Optimization

Timeline

Senior Business Analyst

Westpac Group
02.2021 - Current

Business Analyst

News Corp Australia
01.2019 - Current

Sales Data Coordinator

Menulog Group
08.2018 - 11.2018

Data Analyst | Administration Officer

CBRE Global Workplace Solution
09.2015 - 08.2018

Data Analyst | Admin

Johnson Controls
03.2015 - 09.2015

Customer SAP Analyst, Ambassador

The Coca - Cola Far East Limited
09.2012 - 03.2015

Administrative Assistant

SK Natraj Corporation
04.2010 - 02.2012

Bachelor of Science in Telecommunication -

University of Makati

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Nerissa Agarin