Nesisa Ndlovu
Salesforce Developer
West Wollongong,NSW
Summary
Seasoned Digital Marketer with 2 years success in creating on-brand marketing content for existing and new social media platforms. Accomplished in evaluating analytics and marketing campaign results to adjust strategies and achieve goals. Proficient in social media monitoring and management tools. Looking forward to working on Salesforce platform as a developer.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Digital Marketer
Owner
Wollongong, NSW
01.2020 - Current
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
- Spearheaded planning, scheduling and decision making to determine project needs and professional requirements and identify correct course of action enhance business success.
- Prepared detailed campaign reports and digital marketing strategies and key findings.
- Administered marketing calendar and posted new content to coincide with new product and service releases.
- Collaborated with businesses to build digital experiences and achieve marketing goals.
- Tracked and capitalized on emerging industry trends to boost campaign performance.
- Monitored and evaluated website analytics to assess campaign success, identify issues and make forward-thinking adjustments to maintain targets.
- Created social media content with consistent content and tone.
- Identified growth opportunities and developed initiatives to increase market share.
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
- Analyzed and recorded social media and online marketing campaign results.
- Monitored and optimized advertising campaigns using Google, Facebook and Pinterest.
- Developed marketing content such as blogs, promotional materials and content calender for social media.
- Utilised techniques such as giveaways, networking and prospecting to develop new leads.
Course Advisor
National Training And Development
Cannington, WA
11.2013 - 08.2014
- Performed regular proactive student outreach to drive favorable outcomes throughout diploma completion.
- Created and maintained quarterly schedules, advising students on course schedule sequencing to keep in line with individualized educational goals.
- Utilised electronic student information systems to identify, document and track individual progress and advising activities.
- Completed quarterly student academic progress audits and credit completion calculations.
- Maintained accurate knowledge of educational programs available to support student achievement and success.
- Helped students develop organizational, time management and study skills.
- Oversaw career and job fairs to connect students with local area employers.
- Identified issues that hindered student academic achievement and encouraged students to seek additional assistance from health and wellbeing professionals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect students with local area employers.
Weight Loss Consultant
Jenny Craig Weight Loss Center
Casuarina , NT
12.2010 - 11.2013
- Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.
- Led enrollment calls to book appointments in scheduling system with prospects.
- Counseled and coached clients during visits to offer solutions and support.
- Presented weight loss program and supplements tailored to client weight loss needs.
- Documented client needs, desires and problems to build rapport and identify areas needing support.
- Met with clients individually weekly to discuss weight loss, nutrition and lifestyle changes.
- Compiled sales and service reports for management review.
- Created and organized client charts, managed filing system and submitted reports.
- Tracked and recorded prospect flow and sales using CRM system.
- Followed up with clients to answer questions and close sales.
- Integrated nutrition and exercise into lifestyle guidance for clients to promote optimum wellbeing.
- Attended training and weekly meetings to learn new, pertinent findings to improve client success.
Youth Worker
Kormilda College
Berrimah, NT
08.2010 - 09.2011
- Accompanied students to appointments such medical appointments, sports activities and social outings.
- Encouraged students to develop own activities and leadership skills through group discussions, art and craft
- Completed necessary reports and documentation to maintain thorough, accurate student records.
- Provided key emotional support to students.
- Worked with students to improve life choices and maximize benefits of completing their homework.
- Oversaw day-to-day activities of residents before and after school
- Carried out day-to-day duties accurately and efficiently.
- Supported projects and analyzed data to identify opportunities for improvement.
Checkout Operator
Big W
Casuarina, NT
05.2010 - 08.2010
- Helped customers complete purchases, locate items and join reward programs.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Answered questions about store policies and addressed customer concerns.
- Checked electronic wire transfers to verify accuracy and protect store and customer interests.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Family And Consumer Sciences
Solusi University
Solusi, Zimbabwe 04.2001 -
Master - Work Health And Safety
University of Wollongong
Wollongong, NSW 04.2001 -
Skills
Social media expert
Strategic planning
New Business Development
Prospecting customers
Communication and writing skills
Data Analytics
Content marketing
Audience outreach
Email Marketing
Marketing strategy
SEM strategy development
Web analytics
SEO proficiency
Social media activities
Marketing Strategies
Online marketing
Content Development
Event networking
Project Management
Active Listening
Self-Motivated
Multitasking Abilities
Dependable and Responsible
Excellent Communication
Analytical and Critical Thinking
Planning and Coordination
Diverse groups presentations
Professional referral network
Problem-Solving
Flexible and Adaptable
Good Telephone Etiquette
Teambuilding
Interpersonal Communication
Attention to Detail
Advocacy
Team work
Time management skills
Written and verbal communication
Certification
Salesforce Developer 1, Generation Australia] -[ 2022]
Timeline
Digital Marketer
Owner
01.2020 - Current
Course Advisor
National Training And Development
11.2013 - 08.2014
Weight Loss Consultant
Jenny Craig Weight Loss Center
12.2010 - 11.2013
Youth Worker
Kormilda College
08.2010 - 09.2011
Checkout Operator
Big W
05.2010 - 08.2010
Bachelor of Science - Family And Consumer Sciences
Solusi University
04.2001 -
Master - Work Health And Safety
University of Wollongong
04.2001 -