Summary
Overview
Work History
Education
Skills
Ongoing Professional Development
Compliance & Availability
Key Competencies
Timeline
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Nethanjani K (Jani)

Summary

Dedicated and detail-oriented administration professional with experience in higher education and corporate environments. Skilled in student compliance monitoring, timetabling, assessment support, and stakeholder communication. Hands-on experience within the University of Tasmania's ITS team, supporting student onboarding and training. Proficient in a wide range of software applications, including word processing, spreadsheets, databases, presentation tools, email and MyLo. Recognised for accuracy, efficiency, and a student-focused approach, with proven ability to streamline processes, improve reporting accuracy, and deliver excellent service to students, staff, and clients.

Overview

8
8
years of professional experience

Work History

Administration Officer

Platypus Eye Media
01.2024 - Current
  • Coordinated daily office operations, managed schedules, and handled client enquiries
  • Processed invoices, tracked payments, and maintained expense and financial records
  • Organised contracts, project briefs, and other documents to ensure compliance
  • Supported senior staff with meeting preparation, diary management, and team coordination
  • Managed emails, phone calls, and visitor enquiries in a professional manner
  • Assisted with events, training bookings, and membership/CRM data entry
  • Helping with marketing materials using platforms like Canva and MailerLite
  • Provided general administrative support across departments
  • Coordinated administrative tasks to support daily operations and enhance workflow efficiency.
  • Managed scheduling and logistics for meetings, ensuring timely communication among team members.

Digital Learning Support Officer (Industry Placement)

University of Tasmania – ITS Team
02.2025 - 06.2025

Supported student onboarding and training modules in MyLO, coordinating resources and ensuring smooth delivery for students.

  • Developed clear user manuals, training guides, and quick reference resources to assist both students and staff
  • Maintained documentation and compliance records in accordance with university standards.
  • Created digital learning modules, improving staff and student engagement and digital capability.
  • Researched existing UTAS resources, Microsoft Learning materials, and LinkedIn Learning content to align learning pathways with staff and student needs
  • Collaborated with ITS staff and academic supervisors to identify training gaps and recommend improvements in digital learning support
  • Assisted students with the adoption of Microsoft 365 tools (OneDrive, Word, Teams) to support research activities, thesis writing, and supervisor communication

IT & Business Project Support Officer

IIMSOL AB
01.2020 - 01.2023
  • Coordinated daily office operations including scheduling, travel, and executive support, ensuring tasks were delivered on time and with accuracy.
  • Produced weekly and monthly reports that improved data visibility for leadership and supported evidence-based decision-making.
  • Handled confidential staff and client records with professionalism, ensuring data security and compliance with policy.
  • Provided project support across administration and IT functions, streamlining workflows and improving process efficiency.
  • Entered payroll and financial data into IFS ERP with 100% accuracy, strengthening compliance and record-keeping practices.

Trainee IT Support & Administration Officer

IIECADA Education Pvt Ltd
01.2018 - 01.2019
  • Maintained accurate administrative and compliance records, building skills relevant to monitoring student compliance and documentation.
  • Tracking and maintaining accurate student and academic records.
  • Assisting with preparation, delivery, and documentation of exams and evaluations.
  • Assisted with scheduling, budget tracking, and daily office coordination, ensuring tasks were completed within deadlines.
  • Supported academic and client onboarding processes, resolving queries quickly and improving satisfaction levels.
  • Delivered first-level IT support for staff, troubleshooting access issues and ensuring reliable use of systems and databases.

Education

Information Technology & Systems - Specialised in Business Management Units

University of Tasmania
Australia
01-2025

Undergraduate Degree in Computing -

London Metropolitan University
UK
01.2020

Skills

  • Administration & Coordination
  • Assessment and examination administration
  • Database management
  • Customer service
  • Google Workspace (Docs, Sheets, and Slides)
  • Student support, compliance monitoring, and accurate record management
  • Scheduling, timetabling, rostering, and placement coordination
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive, Access, Office 365)
  • Communication tools: Microsoft Teams, Zoom, Email
  • Digital learning platforms: MyLO, LinkedIn Learning, Microsoft Learning Pathways
  • ERP and finance systems: IFS, Sage Evolution, MYOB, and Microsoft Dynamics 365
  • CRM and office management systems, including Dynamics 365
  • Experience in data entry, quality checks, and database reporting
  • Familiarity with records management systems (TRIM/Content Manager, SharePoint)
  • Competence in online forms and workflow tools (Microsoft Forms, Power Automate)
  • Understanding of data privacy and information security protocols
  • Event planning, coordination, and logistics support
  • Report preparation, minute taking, data entry, and document management
  • Financial administration: invoicing, purchase orders, and payroll input
  • Process improvement and workflow optimisation

Ongoing Professional Development

  • Excel for Business Analytics (2024)
  • MYOB Payroll & Billing (2024)
  • Certificate in Business Administration (Part-Time)

Compliance & Availability

  • Current National Police Check
  • Fully vaccinated (COVID-19)
  • Fully Australian working rights
  • Available immediately – Full time
  • Working with Vulnerable People Registration (Children & Adults)
  • Current Driver's Licence

Key Competencies

  • Strong communication and interpersonal skills
  • Excellent organisational and time management abilities
  • Resilient and able to remain calm under pressure
  • Detail-oriented with the ability to adapt to changing priorities
  • Skilled in building positive connections and collaborating within teams
  • Sound decision-making and problem-solving abilities
  • Trusted in handling confidential and sensitive information with professionalism

Timeline

Digital Learning Support Officer (Industry Placement)

University of Tasmania – ITS Team
02.2025 - 06.2025

Administration Officer

Platypus Eye Media
01.2024 - Current

IT & Business Project Support Officer

IIMSOL AB
01.2020 - 01.2023

Trainee IT Support & Administration Officer

IIECADA Education Pvt Ltd
01.2018 - 01.2019

Information Technology & Systems - Specialised in Business Management Units

University of Tasmania

Undergraduate Degree in Computing -

London Metropolitan University
Nethanjani K (Jani)