Nevada-Reign Hills
Brisbane,QLD
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
10
10
years of professional experience
Work History
Store Manager
Stateside Sports
Brisbane , Queensland
10.2025 - Current
- Managed daily store operations and maintained inventory levels.
- Trained and supervised staff to ensure excellent customer service.
- Developed promotional displays to enhance product visibility and sales.
- Conducted regular stock audits to track product availability and reduce loss.
- Implemented store policies and procedures for smooth operational flow.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Area Manager
CT Tobacconist
Brisbane , Queensland
03.2023 - 08.2025
- Managed daily operations and staff scheduling for multiple retail locations.
- Oversaw inventory management and ensured product availability across stores.
- Evaluated store performances and provided actionable feedback to improve efficiency.
- Coordinated with suppliers to maintain optimal stock levels and product quality.
- Conducted regular staff meetings to communicate updates and company policies.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
Supervisor
Subway
Brisbane , Queensland
01.2021 - 10.2023
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new team members on best practices.
- Implemented safety protocols to maintain a secure work environment.
- Evaluated employee performance and provided constructive feedback regularly.
- Resolved customer inquiries and complaints to ensure satisfaction.
Restaurant Manager
Donut King
Brisbane , Queensland
01.2021 - 02.2023
- Managed daily restaurant operations and ensured efficient service delivery.
- Trained and supervised staff to maintain high service standards.
- Maintained inventory levels and ordered supplies as needed.
- Ensured compliance with health and safety regulations in the kitchen area.
- Handled customer inquiries and resolved service-related issues effectively.
- Supervised and trained staff in customer service, food handling, and safety protocols.
After-School Program Casual
Amberly Raff
Brisbane , Queensland
02.2016 - 03.2021
- Completed day-to-day duties accurately and efficiently.
- Supervised students during activities and ensured a safe environment.
- Implemented educational games to promote teamwork and social skills.
- Assisted in the organization of school events and extracurricular activities.
- Supervised a group of 10-15 children in an after school program setting.
- Encouraged positive behavior through rewards and incentives.
Education
Certificate III & IV - School Based Education
ITAC
Brisbane, QLD07-2027
BBA - Fashion Marketing
Torrens
Brisbane10-2024
Certificate III - Hospitality
NRA
Brisbane03-2021
Certificate III - Retail
NRA
Brisbane, QLD01-2021
Skills
- Visual merchandising
- Customer service
- Staff training
- Inventory management
- Sales strategies
- Event planning
- Product knowledge
- Talent recruitment
- Team leadership and coaching
- Retail operations
- Maximizing profitability
References
References available upon request.
Timeline
Store Manager
Stateside Sports
10.2025 - Current
Area Manager
CT Tobacconist
03.2023 - 08.2025
Supervisor
Subway
01.2021 - 10.2023
Restaurant Manager
Donut King
01.2021 - 02.2023
After-School Program Casual
Amberly Raff
02.2016 - 03.2021
Certificate III & IV - School Based Education
ITAC
BBA - Fashion Marketing
Torrens
Certificate III - Hospitality
NRA
Certificate III - Retail
NRA