Nevada Reign Hills
Brisbane ,QLD
Summary
Talented Manager with expert team leadership, planning and organisational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Manager
CT TOBACCONIST
02.2023 - Current
- Managing, Ordering Stock Including Stock Take, Rostering Staff, Overseeing Performance Of Staff, Working With Store Manager On Goals & KPI's, Promoting On Social Media, Safe Count & Drops, Working Across 4 Different Stores In The Company, Hiring & Training Staff
Seasonal Sales Assistant
City Beach
10.2019 - 02.2020
- Merchandising, Tagging & Upselling, Organisation, Keeping Racks Tidy & Neat, Customer Service, Refunds & Promotions, Mens Area, Women's, Body & Dressing Rooms, Replenishing Inventory, Keeping All Areas Clean, Checking For Theft Signs
General Restaurant Manager
Donut King ( Retail Food Group )
01.2021 - 12.2022
- As The Restaurant Manager I Was In Charge Of Many Things, Including KPI's & Hitting Target Goals, Evaluating Performance & Productivity, Managing 9-13 Staff, Rostering, Training Low Level Management & Staff, Creating & Managing Budgets, Stock Take And Ordering, Customer Complaints & Refunding, Overseeing Daily Business Operations, Improving Revenue, Hiring Staff
Seasonal Sales Assistant
Cotton On
11.2021 - 02.2022
- Merchandising, Tagging & Upselling, Organisation, Keeping Racks Tidy & Neat, Customer Service, Refunds & Promotions, Mens Area, Women's, Body & Dressing Rooms, Replenishing Inventory, Keeping All Areas Clean, Checking For Theft Signs
Senior Sandwich Artist
Subway
12.2019 - 11.2021
- Opening & Closing Independently, Stock Take & Daily Rotation, Safe Balancing & Till Counting, Serving Customers, Dealing With Customer Complaints & Refunds, Red Cat POS Trained, Using Delivery Systems e.g Uber, Deliveroo, Menulog ect.
Front Of House Supervisor
Bettys Burgers
01.2020 - 01.2021
- Managing 11+ FOH Staff Regularly, Multitasking Between 6 Different Areas, Alcohol Service & Conflict Resolution, Refunds, End Of Night Safe & Till Counting, Stock Take, Daily Rostering Of Areas & Labour Costs, Supervising Work Flow And Performance, Training Other Same Level Management & Staff, Food Preparation, Desert Preparation & Drinks, Working With Upper Management On Promos & Upselling
Education
DIPLOMA OF FASHION MARKETING - Marketing & Business
Torrens University Australia
Brisbane, QLD12.2023
Certificate IX In Retail - Retail
National Retail Association
Brisbane, QLD01.2021
Skills
- Operations Management
- Staff Development
- Workforce Management
- Business Development
- Financial Management
- Expense Tracking
- Performance Management
- Business Administration
- Marketing
- Key Performance Indicators
- Product Management
- Performance Evaluations
- Staff Management
- Team Leadership
- Time Management
- Sales Techniques
- Staff Training and Development
- Budget Control
- Multitasking
Accomplishments
2022 & 2023 VOGUE INTERNSHIP WINNER
Applied And Won Twice Out Of 400+ Candidates Each Time, Wrote Two 3000 Word Essays About Sustainable Fashion, The Impact That Fast Fashion Has On The Environment And Third World Countries, And Did Another Essay About Vogue Runways Impact From The 90’s Till Now.
3 TIME CELLO SOLOIST WINNER, I Competed In Regional Championships, Local Competitions Solo, Duo, String Quartet, Orchestra & School Band.
2 TIME CLARINET SOLO WINNER, I Also Competed Competitively Solo, Duo, School Band & Woodwind Band.
Key Qualifications
- Seven Years Of Hospitality / Retail Experience
- Cafe, Restaurant, Fast Food & Retail Chains
- Qualifications, Certificate IX in Retail, RSA & RSG
- Working On My Bachelors Degree In Fashion Marketing
- Supervisor, Assistant Manager & Manager Experience
- Barista Trained, Bar Trained & Floor Trained.
Activities
- 2022 & 2023 VOGUE INTERNSHIP WINNER
- Applied And Won Twice Out Of 400+ Candidates Each Time, Wrote Two 3000 Word Essays About Sustainable Fashion & The Impact That Fast Fashion Has On The Environment And Third World Countries, And Did Another Essay About Vogue Runways Impact From The 90's Till Now.
- 3 TIME CELLO SOLOIST WINNER, I Competed In Regional Championships, Local Competitions Solo, Duo, String Quartet, Orchestra & School Band.
- 2 TIME CLARINET SOLO WINNER, I Also Competed Competitively Solo, Duo, School Band & Woodwind Band.
- 2 TIME SCHOOL SWIMMING CHAMPIONSHIP, I Was Selected To Compete For My School Against Other Queensland Schools 2 Years In A Row. I Won Twice In Backstroke & Once In Butterfly.
Timeline
Manager
CT TOBACCONIST
02.2023 - Current
Seasonal Sales Assistant
Cotton On
11.2021 - 02.2022
General Restaurant Manager
Donut King ( Retail Food Group )
01.2021 - 12.2022
Front Of House Supervisor
Bettys Burgers
01.2020 - 01.2021
Senior Sandwich Artist
Subway
12.2019 - 11.2021
Seasonal Sales Assistant
City Beach
10.2019 - 02.2020
DIPLOMA OF FASHION MARKETING - Marketing & Business
Torrens University Australia
Certificate IX In Retail - Retail
National Retail Association
Similar Profiles
Mengyan JiangMengyan Jiang
Salesperson at EE TobacconistSalesperson at EE Tobacconist
Anil SilwalAnil Silwal
Customer Service Representative at Freechoice tobacconist pvt. ltd.Customer Service Representative at Freechoice tobacconist pvt. ltd.
Paige JelavichPaige Jelavich
Tobacco Manager at tobacconist and accessoriesTobacco Manager at tobacconist and accessories
Masahiro YonezuMasahiro Yonezu
Product Development Associate at NTC Wismettac Australia Pty Ltd Brisbane BranchProduct Development Associate at NTC Wismettac Australia Pty Ltd Brisbane Branch
Hugo VerdonkHugo Verdonk
Boat Shed Manager at St Joseph's Nudgee CollegeBoat Shed Manager at St Joseph's Nudgee College