Professional Summary
Overview
Work History
Education
Skills
Timeline

Nevaeh Castles-Mullings

The Stoneys Fishermonger
Toowoomba
1
year of professional experience

Compassionate Disability Support Worker in training, developing core skills in person-centred care and manual handling while empowering individuals with disabilities to maintain independence. Dedicated to delivering high-quality care and upholding client dignity through practical application of classroom knowledge and hands-on skills.

Work History

Studying

1 Month
Aurora Training Institutue | 08.2026 - Current

Customer Service

5 Months
The Stoneys Fishermonger | 04.2026 - Current
  • Managed high call volume while maintaining excellent customer service standards.
  • Provided exceptional customer service through timely communication and professional interactions.
  • Delivered exemplary customer service to customers and colleagues.
  • Operated seafood processing equipment efficiently during daily production runs.
  • Assisted in sorting, cleaning, and packaging seafood products for distribution.

Front of House Employee

4 Months
Jundah Roadhouse | 09.2025 - 01.2026
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of dining area, creating a welcoming environment for guests.
  • Managed cash register operations, ensuring accurate transactions and balancing at end of shifts.
  • Assisted in food preparation and inventory management, contributing to efficient kitchen operations.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

- Certificate III in Individual Support

Aurora Training Institute | Toowoomba, QLD | 05-2027

Have completed Unit 1, going to every class and still completing the units.

Skills

Customer service
Safe food handling
Housekeeping
Daily living assistance
Food preparation
Food safety protocols
Customer engagement
Food presentation
Customer satisfaction

Timeline

Studying

Aurora Training Institutue
08.2026 - CurrentRead More

Customer Service

The Stoneys Fishermonger
04.2026 - CurrentRead More

Front of House Employee

Jundah Roadhouse
09.2025 - 01.2026Read More

Aurora Training Institute

from Certificate III in Individual Support
Read More
Nevaeh Castles-Mullings