Nevaeh Webb
Jerilderie,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Jerilderie Chinese
08.2022 - 11.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Waitress
Finley Bowling Club
02.2021 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Food Preperation
Confectioner
Tocumwal Ice Creamery
02.2021 - 06.2022
- Enhanced product quality by implementing rigorous quality control measures and refining recipes.
- Reduced waste by optimizing production processes and implementing proper inventory management techniques.
- Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.
- Developed new confectionery products, resulting in an expanded product line and increased sales.
- Trained new employees on standard operating procedures, ensuring consistency and quality across all team members.
- Maintained a clean and organized work environment, adhering to health and safety standards at all times.
- Mastered various confectionery techniques, creating visually appealing treats that attracted customers'' attention and boosted sales.
Education
Year 10
Finley High School
Finley, NSW11.2023
Skills
- Dining Area Maintenance
- Menu Recommendations
- Customer Service
- Safe Food Handling
- Order Accuracy
- Cash Handling
Timeline
Waitress
Jerilderie Chinese
08.2022 - 11.2023
Waitress
Finley Bowling Club
02.2021 - 09.2022
Confectioner
Tocumwal Ice Creamery
02.2021 - 06.2022
Year 10
Finley High School
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