Neve Mycoe
Bassendean
Summary
Dynamic professional with extensive experience in operations and customer service, notably at Alpha Cleaning Supplies. Proven ability in inventory management and shipping, coupled with strong teamwork and client relations. Recognized for maintaining safety standards and enhancing workflow efficiency, ensuring a productive and hazard-free environment. Experience in versatile industries that have built interpersonal values for team work, efficiency and a passion for leading by example.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Operator and Sales Representitive
Alpha Cleaning Supplies
01.2025 - Current
- Operated forklifts and pallet jacks to transport materials efficiently.
- Assisted in inventory management by labeling and organizing stock items.
- Followed safety protocols to maintain clean and hazard-free work environment.
- Collaborated with team members to complete daily shipping and receiving tasks.
- Worked with site officers to effectively deliver stock requested, problem solved for safe delivery in busy construction environments.
- Offered commercial and industrial cleaning advice to industry specific clients, recommended and demonstrated products to clients for the most effective cleaning solutions.
- Manufactured cleaning chemicals as instructed by supervising manager.
Dog Daycare Supervisor
Paws, Claws and Beaks Retreat
10.2022 - 12.2024
- Supervised daily operations to ensure safety and well-being of all dogs in care.
- Coordinated playgroups based on size, temperament, and energy levels for optimal interactions.
- Monitored health and behaviour of dogs, identifying any concerns for timely intervention.
- Developed and implemented enrichment activities to promote physical and mental stimulation among pets.
- Administrative duties in front office - appointment booking, customer satisfaction, communications via phone, in person and email, payment processing.
- Managed approximately 30 + incoming calls, emails and faxes per day from customers.
- Experience handling company finances and book keeping.
Checkout Operator
Gilberts Fresh Market
10.2022 - 01.2025
- Operated point-of-sale systems to process transactions efficiently.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth workflow during peak hours.
Cleaning Supervisor
Jones Cleaning Services
03.2021 - 07.2022
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained new staff on cleaning protocols and equipment usage for optimal performance.
- Developed and implemented efficient cleaning schedules to improve workflow effectiveness.
- Conducted regular inspections to maintain cleanliness and compliance with health regulations.
Cleaning Assistant
Jones Cleaning Services
01.2021 - 03.2021
- Maintained cleanliness and organization in assigned areas, ensuring compliance with sanitation standards.
- Utilized cleaning equipment and supplies effectively to achieve optimal results in various environments.
- Assisted in training new staff on cleaning protocols, fostering a collaborative work environment.
- Implemented efficient cleaning schedules, enhancing productivity and ensuring timely completion of tasks.
Waitress
Curry Hut Indian Restaurant
01.2021 - 03.2021
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to streamline order accuracy and minimize wait times.
- Trained and mentored new team members on menu knowledge and service standards.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
Education
High School Diploma -
Mercedes College
Perth, WA10-2022
Skills
- Health and safety
- Warehouse and on site safety
- Invoicing
- Chemical handling
- Industrial/ commercial cleaning skills
- Client relations
- Scheduling and planning
- Animal nutrition
- Inventory flow
- Task coordination
- Shipping and receiving
- Packaging and labeling
- Working well under high expectations/ pressure
- Team work
- Effective management of customer concerns
Certification
- WA C Class Drivers Licence
- White card
- RSA
- National Police Clearance
Timeline
Warehouse Operator and Sales Representitive
Alpha Cleaning Supplies
01.2025 - Current
Dog Daycare Supervisor
Paws, Claws and Beaks Retreat
10.2022 - 12.2024
Checkout Operator
Gilberts Fresh Market
10.2022 - 01.2025
Cleaning Supervisor
Jones Cleaning Services
03.2021 - 07.2022
Cleaning Assistant
Jones Cleaning Services
01.2021 - 03.2021
Waitress
Curry Hut Indian Restaurant
01.2021 - 03.2021
High School Diploma -
Mercedes College
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