Neven Saad
Melbourne,VIC
Summary
Highly motivated and team-oriented Community Development Officer with a strong passion for supporting local communities. Seeking to contribute my extensive experience to an organization that values individuality and strives for success.
Experienced with community engagement and program development. Utilizes strategic planning to implement effective community initiatives. Strong understanding of stakeholder communication and collaborative project management.
Community development professional with proven track record in fostering community engagement and implementing impactful programs. Known for effective collaboration with diverse teams and achieving meaningful outcomes. Reliable in adapting to evolving needs while leveraging skills in project planning and community outreach.
Team-minded Community Development Officer known for promoting socioeconomic activities. Highly trained professional with passion for working with people.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freelance Community Development Officer
Care Sphere
01.2020 - Current
- Understood and communicated all services offered by the organization and its providers
- Developed and maintained strong customer relationships
- Responded to customer inquiries via phone and email
- Created regular reports on service levels and requirements
- Evaluated overall service levels and implemented continuous improvement strategies
- Reviewed current procedures, identified areas of potential enhancement and implemented changes to improve overall effectiveness .
Community Development Officer
Filo Care Australia
01.2020 - Current
- Fostered and continuously developed relationships between participants and Health Support Workers
- Assessed participant needs and reported on client progress as a Case Manager
- Maintained relationships with support coordinators, house supervisors, and other external stakeholders
Community Development Officer
Africause
01.2020 - Current
- Developed innovative programs and activities based on community needs and interests
- Managed cases and maintained strong customer relationships
- Prepared regular reports on service levels and requirements
- Demonstrated knowledge of procedures related to home care packages
- Reviewed current procedures, identified areas of potential enhancement and implemented changes to improve overall effectiveness by 90%.
Customer Service Associate
Big W
01.2020 - Current
- Welcomed customers, offered assistance in locating items, and suggested additional merchandise
- Collaborated with offsite locations to find desired items for customers
- Educated customers on various product and service offerings
Education
Diploma in Interpreting Services -
RMIT
12.2020
Diploma in Community Services -
Partners Training
02.2018
Certificate IV in Mental Health -
Karingal Training
11.2015
Certificate IV in Disability -
Karingal Training
Melbourne, VIC11.2011
Skills
- Autonomous Work & Empathy
- Solution-Oriented
- Multidisciplinary Collaboration
- Attention to Detail
- Customer Service Excellence
- Client Visit Preparation
- Client Engagement & Assessment
- Care Plan Management
- Aged Care Expertise
- Client Support & Supervision
- Specialised Knowledge in Care
- Community engagement
- Project management
- Stakeholder collaboration
- Program development
- Social impact assessment
- Resource allocation
- Public relations
- Volunteer recruitment
- Policy advocacy
- Grant writing
- Budget management
- Needs assessment
- Workshop facilitation
- Cultural competency
- Strategic planning
- Team leadership
- Outreach initiatives
- Communication skills
- Networking abilities
- Problem solving
- Risk management
- Capacity building
- Decision making
- Diversity and inclusion
- Report writing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Locations
- Melbourne, VIC
- Sunshine, VIC
Certification
- [State] Driver's License
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Freelance Community Development Officer
Care Sphere
01.2020 - Current
Community Development Officer
Filo Care Australia
01.2020 - Current
Community Development Officer
Africause
01.2020 - Current
Customer Service Associate
Big W
01.2020 - Current
Diploma in Community Services -
Partners Training
Certificate IV in Mental Health -
Karingal Training
Diploma in Interpreting Services -
RMIT
Certificate IV in Disability -
Karingal Training
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