Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevin Baby

Real Estate & Hospitality Associate
Southbank,VIC

Summary

MBA graduate with experience in international real estate, luxury hospitality, and operations management. Skilled in portfolio advisory, market analysis, and process optimization. Proven ability to deliver results in cross-border projects and fast-paced environments.


Overview

2
2
years of professional experience

Work History

Business Operations Associate (Casual)

Langham Hospitality Group
08.2025 - Current
  • Developed strong relationships with clients through regular communication and excellent customer service.
  • Handled administrative and data entry work for staff.
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Portfolio Management Associate

Hayate Holdings
12.2024 - Current
  • Prepared quarterly performance reports and strategic recommendations for the family office, aligned with long-term wealth goals.
  • Acted as the liaison between CBRE consultants and family stakeholders, ensuring smooth investor relations, and transparent reporting.
  • Assisted in managing a USD $1M+ portfolio of commercial and residential assets across the UAE and India.
  • Monitored asset performance metrics, producing reports on rental yields, vacancy rates, and long-term growth forecasts.

Guest Experience & Operations Associate

JW Marriott
01.2024 - 01.2025
  • Supported guest experience initiatives by analyzing customer feedback and driving service improvements.
  • Assisted management in optimizing operational workflows to enhance efficiency and reduce service bottlenecks.
  • Contributed to hospitality strategy projects aimed at boosting guest satisfaction scores and repeat bookings.
  • Improved operational efficiency by implementing new processes and streamlining existing workflows.

Area Manager of Operations

Amazon Fullfilment Center
06.2023 - 01.2024
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Championed innovative solutions that increased operational efficiency while minimizing environmental impact.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

MBA - Business Administration

RMIT University
Melbourne, VIC
04.2001 -

BBA - Business

Sharda University
India
04.2001 -

Skills

Operations management

Client account management

File management

Financial reporting

Client inquiries

Database management

Audit reporting

Adaptability and flexibility

Customer relationship management (CRM)

Report creation

Sales operations

Effective communication

Teamwork and collaboration

Project management

Timeline

Business Operations Associate (Casual)

Langham Hospitality Group
08.2025 - Current

Portfolio Management Associate

Hayate Holdings
12.2024 - Current

Guest Experience & Operations Associate

JW Marriott
01.2024 - 01.2025

Area Manager of Operations

Amazon Fullfilment Center
06.2023 - 01.2024

MBA - Business Administration

RMIT University
04.2001 -

BBA - Business

Sharda University
04.2001 -
Nevin BabyReal Estate & Hospitality Associate