Xinyu Yang
Melbourne,VIC
Summary
Well-qualified Assistant Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Property Manager
Chris
Melbourne, VIC
06.2022 - 09.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
Salesperson
Qu
Hobart, TAS
07.2019 - 01.2021
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Sales Assistant
Amy
Dynnyrne, TAS
11.2015 - 07.2019
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Maintained records related to sales, returns and inventory availability.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
MBA - Accounting And Business Management
University of Tasmania
Hobart, TAS12.2017
Skills
- Monthly Fee and Payment Collection
- Dispute Handling
- Vacancy Marketing
- Maintenance Oversight
- Sale and Rental Recordkeeping
Japanese
I studied Japanese for three years in high school, Although I don't practice speaking Japanese very often now, it's still one of my strengths.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Japanese
Limited Working
Timeline
Property Manager
Chris
06.2022 - 09.2022
Salesperson
Qu
07.2019 - 01.2021
Sales Assistant
Amy
11.2015 - 07.2019
MBA - Accounting And Business Management
University of Tasmania
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