Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nga Bui

Nga Bui

Melbourne,VIC

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Experienced Stylist with15 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to us tools and products to achieve desired outcomes. Results-focused any job dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Results-focused the job dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Observant skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of position. Ready to help team achieve company goals.

I would like to try something different, I am very motivating person love to learn new things and challenges myself.

Overview

13
13
years of professional experience

Work History

Hair Salon Owner

Bui
02.2011 - Current
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Educated service personnel on company policy and procedure.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Trained and mentored junior stylists, fostering professional growth and skill development.

Hairdresser and management

H&T Salon
02.2016 - 03.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Education

Certificate III - Hairdressing Course

Graduated Certificate 3 Hairdressing
Dandenong, VIC
11.2010

Skills

Customer services

Styling

Colouring

Cutting

Management salon

  • Work Station Cleaning
  • Color Principles
  • Staff Management
  • Outstanding Customer Service
  • Scalp Massages
  • Knowledge of Color Space Theory
  • Color Application
  • Hair Maintenance Expertise
  • Market and Competitor Research
  • Business Operations
  • Improve Performance
  • Women's Haircuts
  • Client Needs Evaluation
  • Follow Fashion Trends
  • Color Composition
  • Highlights and Lowlights

Timeline

Hairdresser and management

H&T Salon
02.2016 - 03.2021

Hair Salon Owner

Bui
02.2011 - Current

Certificate III - Hairdressing Course

Graduated Certificate 3 Hairdressing
Nga Bui