Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nga Dau

Dandenong North,VIC

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused service worker devoted to meeting team and customer needs. Work well in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
Melbourne, VIC
01.2019 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Listened to customer needs and desires to identify and recommend optimal products
  • Took orders, prepared meals and collected payments.
  • Partnering with other Crew and Managers to meet target goals during your shift
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Fast Food Industry Award 2010 (McDonald's 2019)

Cashier

McDonald's
Melbourne, Vic
01.2019 - 03.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Keysborough College - Acacia Campus
Keysborough, VIC
11.2021

Skills

  • Sales proficiency
  • Excellent
  • Display arrangements
  • Teamwork and Collaboration
  • Cash register operation
  • Time Management
  • Collaborative Relationships

Certification

  • The Fundamental of Digital Marketing
  • Qualified Education Agent Counsellor

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Crew Member

McDonald's
01.2019 - 03.2020

Cashier

McDonald's
01.2019 - 03.2020

High School Diploma -

Keysborough College - Acacia Campus
Nga Dau