Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Nga Thai

Springvale,VIC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Receptionist

Natural Nail And Beauty
Melbourne, VIC 3199
01.2021 - 02.2022
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Kept records in CRM to maintain customer data.

Education

Bachelor of Business - Marketing

Cambridge International College
Melbourne
03.2018 - 12.2020

Skills

    Telephone skills

Customer and client relations

Time management

Service standard compliance

Money handling abilities

Interests

Reading

Communicate

Timeline

Receptionist

Natural Nail And Beauty
01.2021 - 02.2022

Bachelor of Business - Marketing

Cambridge International College
03.2018 - 12.2020
Nga Thai