Ngaira Sparkes
HASTINGS,VIC
Summary
Fast-learning, adaptable and enthusiastic individual with five years of experience across customer service, food operations, and administrative support. Self-motivated and highly organised, with a strong work ethic and a commitment to delivering excellent results. Eager to expand my skill set and contribute value in a new and dynamic work environment.
Overview
5
5
years of professional experience
Work History
RETAIL ASSISTANT
Balnarring Ritches IGA
11.2024 - Current
- Assumed leadership responsibilities within team to ensure achievement of weekly profit goals.
- Collaborated with team to support leadership tasks, directly contributing to weekly profit goals.
- Enhanced team dynamics through active collaboration and leadership support, contributing to weekly profit goals.
- Provided friendly, efficient customer service while keeping workspace clean and organised.
- Delivered positive customer experiences through efficient service and well-maintained workspace standards.
- Stocked, cleaned, and arranged products on shop floor to improve presentation and support efficient operations.
Private Babysitter
Various.
Melbourne, VIC
04.2024 - 02.2026
- Delivered attentive child care in private homes, ensuring safety and engagement.
- Drove children safely to school, appointments, and extracurricular activities.
- Prepared nutritious meals and snacks tailored to parents' guidance and dietary needs.
- Managed light housekeeping tasks associated with child care, including organizing toys and washing dishes.
CUSTOMER SERVICE
KFC Hastings
12.2021 - 11.2024
- - Facilitated effective customer interactions in fast-paced, high-volume service settings, managing shifts and ensuring food-safety standards.
- Assisted with order processes and organized delivered goods to maintain smooth daily operations.closelyCollaborated with crew members to enhance communication and teamwork, contributing to high customer satisfaction. - Provided excellent customer service to ensure client satisfaction.
Education
YEAR 12 VCE -
Western Port Secondary College
Hastings, Vic01-2024
Skills
- Time management
Sales techniques
Process improvement
Adaptability
Attention to detail
- Patience and empathy
Timeline
RETAIL ASSISTANT
Balnarring Ritches IGA
11.2024 - Current
Private Babysitter
Various.
04.2024 - 02.2026
CUSTOMER SERVICE
KFC Hastings
12.2021 - 11.2024
YEAR 12 VCE -
Western Port Secondary College