Summary
Overview
Work History
Education
Skills
Key qualities
Languages
Timeline
Generic

NGA KI (ANGEL) TO

Sydney

Summary

Hello,

I am a motivated and collaborative team player who excels in fostering productive and positive working relationships with colleagues and clients to achieve common objectives.

As my personality, I strive to finish every task perfectly and do my best effectively. It is in my nature to handle responsibilities with care and attention to detail, ensuring everything is managed properly. Dedicated to continuous growth, I actively seek opportunities to enhance my skills and deliver outstanding results. I am eager to contribute my expertise and analytical approach to drive the success of a forward-thinking and innovative organization.

Overview

4
4
years of professional experience

Work History

Barista

Auvers
10.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Customer Service Officer

KFC
01.2023 - Current
  • Processed customer payments quickly and returned exact change and receipts.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Waiter

Kong’s style
02.2021 - 07.2021
  • Capable to work long hours
  • Effectively work in fast paced environments
  • Trained in problem solving ability under pressure
  • Calculated charges, issued table checks and collected payments from customers.

Education

Bachelor Of Business - Finance

University of Technology Sydney
Sydney
01.2026

Secondary Education -

Burwood Girls High School
Burwood
09.2022

Skills

  • Client Focused
  • Communication
  • Team Player
  • Problem solver
  • Strategic Thinker
  • Fast learner

Key qualities

  • Unbeat and positive personality
  • Always keen and motivated to learn new things
  • Efficiently collaborate with diverse group
  • Capable to work effectively under pressure
  • Multitasking and prioritisation
  • Delivering high standard customer service
  • Dedicated, resilient and hardworking

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual

Timeline

Barista

Auvers
10.2023 - Current

Customer Service Officer

KFC
01.2023 - Current

Waiter

Kong’s style
02.2021 - 07.2021

Secondary Education -

Burwood Girls High School

Bachelor Of Business - Finance

University of Technology Sydney
NGA KI (ANGEL) TO