Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ngan Dang

Sydney,NSW

Summary

I'm a 24 years old from Viet Nam who have a love for art and coffee. I can make art and digital designs. I can speak both English and Vietnamese fluently as well, and I will learn new skills.

Some of the work skills I have developed include:

Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.

Dedicated professional with a focus on teamwork and customer support. Known for effective communication and organizational skills, enhancing workflow and customer experiences. Prepared to drive positive outcomes in a fast-paced setting.

Overview

2
2
years of professional experience
4
4
Certifications

Work History

returned package assistant

Byamica
07.2025 - 10.2025
  • My job is to open returned packages from the customers, checking the products returned for faulties or damages before restocking the returned products back to warehourse to resell.
  • I also assist with refunding and exchanging products for customers who want to change, or are displeased with what they received in the mail.
  • Part of my role also involves working closely with Customer Service and helping with warehouse stock checks, restocking products, and packaging deliveries.

Barista

Tropical Coffee
HochiMinh City, South VietNam
10.2023 - 04.2025
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Assisted customers with menu selections and answered product inquiries.
  • Operated espresso machines and brewing equipment efficiently.
  • Handled cash transactions and processed customer payments accurately.
  • Stocked supplies and managed inventory levels for daily operations.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Education

Bachelor of Arts - Graphic And Digital Design

Ho Chi Minh City University of Technical Education
HoChiMinh City
01-2025

Skills

  • Multitasking and organization
  • Digital illustration
  • Positive and professional
  • Relationship building
  • Fast learner
  • Workload management
  • Customer service
  • Visual communication
  • Team collaboration
  • Latte art
  • Hospitality and accommodation
  • Friendly and outgoing
  • Coffee and tea expertise
  • Food preparation
  • Espresso preparation
  • Espresso machine operation
  • Social media strategy

Certification

Responsible Service of Alcohol (RSA)

Timeline

returned package assistant

Byamica
07.2025 - 10.2025

Barista

Tropical Coffee
10.2023 - 04.2025

Bachelor of Arts - Graphic And Digital Design

Ho Chi Minh City University of Technical Education
Ngan Dang