Nghia Phuc Nguyen (Jack)
42 College Walk,VIC
Summary
Skilled worker committed to outstanding experiences and customer satisfaction. Consistently upholds a professional attitude and appearance to align with event standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Basketball Team Captain
Self-Employed
Vung Tau City, Vietnam
08.2022 - 05.2023
- Created a small team to participate in basketball tournaments in Vung Tau City.
- Developed strategies for improving team performance.
- Provided guidance and support to players in need of assistance.
- Resolved conflicts between teammates in an amicable manner.
- Ensured that each player was aware of their roles and responsibilities within the team structure.
- Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
- Achieved third place in a 3x3 Santa Ball Tournament in 2022
Banquet Server
Park Royal Wedding
Singapore, Singapore
11.2021 - 02.2022
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided prompt, friendly service to all guests during banquet events.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Education
Bachelor Of Computer Science -
Monash University
Melbourne, VICSome College (No Degree) -
Monash College
MelbourneSome College (No Degree) -
Yio Chu Kang Secondary School
Ang Mo Kio, SingaporeSkills
- Mental focus
- Competitive
- Technical Skills in Python, Java, SQL
- Customer Service
- Team Collaboration
- Fluent in English, Vietnamese
Timeline
Basketball Team Captain
Self-Employed
08.2022 - 05.2023
Banquet Server
Park Royal Wedding
11.2021 - 02.2022
Bachelor Of Computer Science -
Monash University
Some College (No Degree) -
Monash College
Some College (No Degree) -
Yio Chu Kang Secondary School
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