Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ngoc Hoang

Mount Pritchard,NSW

Summary

Dedicated and compassionate Enrolled Nurse with proven experience delivering high-quality patient care in fast-paced clinical and residential settings. Skilled in supporting registered nurses and multidisciplinary teams to ensure optimal patient outcomes, with a strong focus on safety, empathy, and efficiency. Proficient in administering medications, monitoring vital signs, wound care, and maintaining accurate documentation. Known for excellent communication skills, a strong work ethic, and a commitment to patient-centered care. Eager to contribute to a team that values excellence and continuous learning in healthcare.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker - Children

Kinder Souls
Condell Park, NSW
08.2021 - 06.2025
  • Assisted clients with personal care, such as showering and dressing.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Supported clients to access education, training or employment opportunities.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Engaged clients in activities aimed at promoting physical and mental stimulation.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.

Disability Support Worker

Dream Makers Community Services
Mount Pritchard, NSW
05.2024 - 04.2025
  • Provided assistance in the home environment including meal preparation and light housekeeping.
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Collaborated with other professionals to develop treatment plans for clients.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Utilized strong assessment skills to determine necessary client care and daily function assistance.
  • Documented services and collected required data for evaluation.
  • Organized recreational and educational activities for clients according to individual needs.

COVID-19 Tester

Australian Clinical Labs
Liverpool, NSW
01.2019 - 09.2020
  • Performed COVID-19 testing on individuals who met the criteria for testing according to CDC guidelines.
  • Monitored inventory levels of supplies needed for testing such as swabs, reagents, gloves, masks, ensuring adequate stock at all times.
  • Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
  • Collected swab samples from patients for laboratory analysis of COVID-19 status.
  • Participated in training sessions focused on proper techniques for performing PCR tests safely and efficiently.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Implemented and enforced social distancing measures during the screening process.

Education

Diploma - Nursing

TAFE NSW
Wetherill Park
04-2025

Skills

  • Medication administration
  • Vital signs monitoring
  • Assisting with ADLS
  • Basic Life Support and First Aid
  • Pre and Post-op care
  • Diabetes management
  • Catheter maintenance
  • End-of-life care
  • Clinical documentation
  • Infection control

Certification

  • First Aid
  • CPR

References

  • Dream Makers Community Services (Manager) - Zahra Ichlas - 0411744310
  • Westmead Hospital Facilitator - Ayne Degefu - 0451273845 - aynedegefu@yahoo.com

Timeline

Disability Support Worker

Dream Makers Community Services
05.2024 - 04.2025

Support Worker - Children

Kinder Souls
08.2021 - 06.2025

COVID-19 Tester

Australian Clinical Labs
01.2019 - 09.2020

Diploma - Nursing

TAFE NSW

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Ngoc Hoang