Ngoc Nguyen

• Assisted with customer requests and answered questions to improve satisfaction.
• Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
• Packed up cashiers ringing up large number of customers by bagging products.
• Handled merchandising and restocking needs for multiple checkout lanes.
• Greeted customers promptly and responded to questions.
• Maintained work area in clean and neat manner.
• Cleaned and stocked front end areas, including register changing tapes and ribbons.
• Processed customer payments quickly and returned exact change and receipts.
• Answered phone calls to assist customers with questions and [Type] orders.
• Helped customer locate and select appropriate merchandise throughout store.
• Prepared special orders for shipment.
• Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.

• Packed merchandise into boxes and containers in preparation for safe shipment.
• Arranged items on pallets according to size and weight.
• Marked and labeled containers with accurate shipping information to prevent delays.
• Removed finished products from machines and separated rejected items based on standard grading qualifications.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
• Mentored new employees on warehouse procedures and tasks resulting in quick job acclamation.

I am currently working in the VAS (Online Returns) department and have experience processing returned products accurately and efficiently. I am a reliable, hardworking, and positive team member who enjoys learning new skills and taking on different tasks. I am always willing to help where needed and am eager to continue growing within the company .

• I was doing picking mushrooms!!
• Accepted, processed and filled orders quickly and accurately.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
• Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
• Reported damaged products or safety hazards to immediate supervisor.
• Picked products by matching numbers and product descriptions using voice audio headset.
• Conducted inventory transactions using scanner gun.