Ngoc Nguyen (Jenny)
NARRE WARREN,VIC
Summary
Recent graduate with strong research and technical skills, demonstrating a proven ability to solve complex problems. Detail-oriented and adaptable, with a commitment to continuous learning and professional development. Experienced in dental assisting, software proficiency, and system administration, with a focus on optimizing performance and supporting team success. Effective collaborator with a track record of building strong relationships with clients and colleagues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgical Dental Assistant
All On 4 Plus Clinic
Burwood East, VIC
12.2021 - Current
- Assisted in patient preparation for dental procedures and surgeries under general anesthesia.
- Maintained sterilization of instruments and equipment to ensure safety standards.
- Managed patient records using electronic health record systems for accuracy.
- Educated patients on post-operative care and oral hygiene practices.
- Coordinated with the dental lab for the timely delivery of prosthetics and appliances.
- Monitored inventory levels of dental supplies and reordered as needed.
Dental Assistant, Receptionist
Prime Noble Dental
Noble Park, VIC
05.2019 - 01.2023
- Prepare and provide assistance for a variety of oral care procedures and surgical procedures.
- Reception, administration, and some coordination duties.
- Sterilization duties, with reprocessing dental equipment and instruments.
- Prepare, produce intraoral radiographs, and set up for extraoral radiographs (OPG and lateral cephalometric).
- Prepare and set up patients for 3D CBCT.
- Provide oral health care instructions to patients.
Dental Assistant
Mulgrave Dental Group
Mulgrave, VIC
04.2019 - 01.2020
- Prepare and assist with a variety of oral care procedures.
- Documented patient records with procedures performed and added notes taken to charts.
- Prepared treatment rooms with necessary tools and sterilized equipment.
- Sterilized instruments according to established guidelines and protocols.
Sales Representative / Repair Technician, Homelink
Vodafone and Telechoice CORPORATION PTY. LTD.
Springvale, VIC
03.2017 - 08.2019
- Respond to customer inquiries via telephone and email.
- Provided training and support to junior sales representatives on best practices.
- Coordinated follow-up communications to ensure customer satisfaction post-sale.
- Managed inventory levels by ordering sufficient stock for each account.
- Operated register, handled cash and processed credit card transactions.
Education
Bachelor of Oral Health Science -
La Trobe University
Bendigo, VIC06-2025
Certificate IV in Dental Clinic Assisting - Dental Radiography
Foundation Education
01.2022
Certificate III in Dental Assisting -
Holmesglen Institute of TAFE
Chadstone, VIC01.2020
Bachelor of Science - Oceanology
Ho Chi Minh City University Of Science
Vietnam01.2016
Skills
- Regulatory compliance in health and safety
- Oral health knowledge and patient care
- Radiography proficiency
- Communication effectiveness
- Counseling and education for patients
- Assessment and maintenance of periodontal health
- Proficient in dental software applications
- Assistance experiences in surgery and infection control practices
- Collaborative teamwork skills
- Flexibility and adaptability in roles
- Ethics in professionalism
- Detail-oriented mindset
- Ability to thrive in fast-paced environments
Certification
- Radiation use license
- Working with Children Check certified
- First aid and CPR certificates
- Up-to-date immunization records and evidence of full COVID-19 vaccination
- Certificates III and IV in Dental assisting
Languages
- English
- Vietnamese
References
Alyson Bettega
- Lecturer, Dentistry and Oral Health (TF) - Rural Clinical Sciences, Bendigo
- Email: a.bettega@latrobe.edu.au
Yvonne Zhang
- Lecturer, Oral Health - Melbourne Dental School
- Email: yvonzhang@unimelb.edu.au
Timeline
Surgical Dental Assistant
All On 4 Plus Clinic
12.2021 - Current
Dental Assistant, Receptionist
Prime Noble Dental
05.2019 - 01.2023
Dental Assistant
Mulgrave Dental Group
04.2019 - 01.2020
Sales Representative / Repair Technician, Homelink
Vodafone and Telechoice CORPORATION PTY. LTD.
03.2017 - 08.2019
Bachelor of Oral Health Science -
La Trobe University
Certificate IV in Dental Clinic Assisting - Dental Radiography
Foundation Education
Certificate III in Dental Assisting -
Holmesglen Institute of TAFE
Bachelor of Science - Oceanology
Ho Chi Minh City University Of Science
Similar Profiles
Sheridan MessingerSheridan Messinger
Medical Department Head, Flight Surgeon at Naval Health Clinic Oak Harbor / VP-4Medical Department Head, Flight Surgeon at Naval Health Clinic Oak Harbor / VP-4
Lisa HarrisLisa Harris
Receptionist at 4 Paws Pet ClinicReceptionist at 4 Paws Pet Clinic
Rebecca PijusRebecca Pijus
Customer Service Representative at 4 Paws Pet ClinicCustomer Service Representative at 4 Paws Pet Clinic
XIAOYU(Gino) DENGXIAOYU(Gino) DENG
Store Manager at AI HAN PTY LTDStore Manager at AI HAN PTY LTD
Januda SamasunderaJanuda Samasundera
Mathematics Tutor at Sole traderMathematics Tutor at Sole trader