Ngoc Pham
Melbourne,VIC
Summary
Dedicated and dynamic, excelled at Anne’s Pantry by mastering kitchen operations and enhancing customer satisfaction. Demonstrated exceptional customer service and team collaboration, significantly contributing to a positive work environment. Skilled in kitchen maintenance and adept at using POS systems efficiently, ensuring high-quality food preparation and swift service.
Overview
2
2
years of professional experience
Work History
Kitchen Hand
Anne’s Pantry
04.2024 - Current
- Followed recipes and chef instructions to prepare food correctly.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Operated kitchen equipment in accordance with manufacturer instructions.
Kitchen Hand
West end vietnamese food
02.2023 - Current
- Followed recipes and chef instructions to prepare food correctly.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Barista
Anne’s Pantry
02.2023 - Current
- Controlled line and crowd with quick, efficient service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Chef
GAMMA
301 Flinder St MelbourneSkills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Kitchen Hand
Anne’s Pantry
04.2024 - Current
Kitchen Hand
West end vietnamese food
02.2023 - Current
Barista
Anne’s Pantry
02.2023 - Current
Chef
GAMMA
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